Business Operations Supervisor

Description

At Corvant, we provide specialty HVAC, plumbing, and mechanical services to mission-critical commercial and industrial environments. Our teams support essential facilities across data centers, healthcare, manufacturing, logistics, and education.

We deliver end-to-end solutions across the facility lifecycle, including design, prefabrication, installation, controls integration, and ongoing service. As one of the fastest-growing platforms in our space, we are focused on operational excellence, technical expertise, and building a high-performing team.

The Business Operations Supervisor oversees the administrative, coordination, and back-office functions that support service division operations. This role ensures service workflows, billing processes, reporting, and team administration run efficiently, accurately, and in alignment with company standards.

• Supervise service coordinators, dispatchers, and administrative support staff within the service division
• Oversee the work order lifecycle from creation through billing to ensure accuracy and timeliness
• Develop and maintain standard operating procedures for all service back-office functions
• Partner with the accounting team to resolve billing discrepancies and ensure timely invoicing
• Generate operational reports and dashboards to support service division leadership
• Manage vendor and subcontractor administrative requirements including COIs and W-9s
• Support system administration for service management software platforms
• Coordinate new hire onboarding logistics for service division roles
• Identify and implement process improvements across service operations
• Ensure compliance with company policies and procedures across the service team

• Strong organizational and process management skills
• Experience supervising administrative or operations support teams
• Proficiency in MS Office Suite and service management software
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with strong analytical skills

• High School diploma required; associate or bachelor's degree preferred
• 3+ years of experience in operations, administration, or service coordination
• Experience in construction or field service industry preferred
• Valid driver's license with clean driving record required

• Required to stand, walk, and sit.
• Talk or hear, both in person and by telephone.
• Use hand (s) and fingers to handle or feel objects or controls.
• Reach with hand (s) and arm (s),
• Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds.

SVCOPS