Manager, Global P2C Strategy & Activation

## Manager, Global P2C Change Strategy & Activation Apply:
Office
- Flexible:
Indiana
- Indianapolis:
Washington
- Seattle:
Full time:
Posted Today:
JR362341
* To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
* Job Category Program & Project Management Job Details
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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About:

Are you an experienced Change Management professional with Prospect to Cash (P2C) subject matter expertise and a passion for driving transformative experiences? Do you thrive in leading change across multiple work streams and project phases? Are you also excited about leveraging AI tools and emerging technologies to accelerate change, enable activation, and create more personalized and impactful experiences?

The Global P2C Change Strategy & Activation team is seeking a Change Manager to join our P2C Delivery and Activation function. In this role, you’ll work closely with cross-functional Delivery Domains Leaders, DET, Corporate Development, Strategy, and P2C business stakeholders across Salesforce to design and execute strategic change management initiatives. Our mission is to ensure technology solutions effectively address the evolving needs and pain points of Sellers and Operators—enhancing their experience, accelerating adoption, and enabling meaningful business outcomes.

As a Change Manager supporting Enterprise P2C Change Programs, you’ll lead the people side of change across a diverse portfolio of organizational and technology initiatives. This includes understanding stakeholder and user needs, gathering and translating feedback into actionable insights, and continuously evolving change and activation approaches to increase engagement, adoption and sustainable transformation.

Supervisory Responsibilities:

* This position is an individual contributor role and reports into the P2C Change Strategy & Activation team.

Duties/Responsibilities:
* Lead change management initiatives for medium to large-scale projects, ensuring smooth transitions, minimal user disruption, and effective adoption of both traditional and AI-powered solutions.
* Translate business requirements into change impact assessments, incorporating AI-driven insights where applicable and oversee modifications to ensure proper change management control.
* Identify and engage key stakeholders and persona groups, establishing clear communication channels to manage expectations, gather feedback, and highlight how AI-driven capabilities will enhance their workflows and processes.
* Develop and execute change management strategies and plans that leverage AI insights to personalize communications, improve readiness, and maximize the return on investment of initiatives.
* Drive cross-functional engagement by building strong relationships with key impacted persona groups, activating change champions, and aligning with senior leadership helping them understand the value of emerging AI capabilities and their role in sustained adoption.
* Collaborate with PMO, DET and Business Stakeholders to integrate change management efforts into broader project plans to…