Senior Product Manager

In this role, you will lead strategic product engagements with enterprise and digital-native clients, connecting business objectives with execution to deliver scalable digital products and services. You will own product strategy and roadmap definition while ensuring alignment across stakeholders and delivery teams. Your work will drive measurable growth, innovation, and product-centric transformation.

• Lead strategic engagements with C-level stakeholders to define product direction, align priorities, and accelerate value delivery across client organizations
• Define and execute product roadmaps aligned with business goals to improve market positioning and enable measurable growth in collaboration with cross-functional teams
• Translate high-level business objectives into actionable requirements, ensuring alignment between stakeholders, architects, and engineering teams to reduce delivery risks
• Facilitate workshops and ideation sessions using design thinking and service design frameworks to shape impactful product solutions
• Manage and prioritize complex backlogs to maximize business value while maintaining architectural integrity
• Collaborate with Engineering, Sales, Marketing, and global teams to ensure seamless product delivery and successful launches
• Drive organizational transformation by aligning operating models, processes, and tools with product-centric ways of working
• Contribute to practice development by creating reusable assets, sharing expertise, and supporting innovation initiatives

• Advanced experience in product strategy, product management, or digital consulting (5-7+ years)
• Strong knowledge of product operating models, agile delivery, and product strategy consulting
• Advanced experience with modern product frameworks such as design thinking, service design, and design sprints
• Strong knowledge of backlog management tools and managing complex, multi-layered backlogs
• Proven ability to influence senior stakeholders through strategic insights and business case development
• Proven ability to communicate complex ideas clearly to diverse audiences in written and verbal formats
• Strong analytical and problem-solving skills with the ability to structure work independently in ambiguous environments
• Proven ability to present and tell compelling stories using data and market insights
• Strong curiosity about technology and its impact on business competitiveness

Soft Serve is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

We are a digital engineering and technology consulting company where expertise grows alongside people. For more than 30years, we have been elevating technology: helping organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation. Our teams work across keyareas: digital engineering, data and analytics, Cloud, and AI/ML. In each, we deliver practical, scalablesolutions rooted in real business needs and measurable human impact.

You bring your perspective and ambition. We create an environment where your work meets clarity, confidence, and purpose.

• Work from home, from the office, or in a hybrid format that supports focus and collaboration.
• Competitive, market-based pay, benchmarked by role and location - plus health coverage, paid time off, wellness support, and learning opportunities.
• Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.

• Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

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