Sports Lighting Sales Support & Operations Specialist

Work Flexibility:
Hybrid

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at  .

Work location:

• This position may be based anywhere in the United States and includes some travel as part of the responsibilities.

The Sports Lighting Sales Support & Operations Specialist plays a critical role in driving the growth of the Sports Lighting Vertical by supporting operational execution, opportunity creation, and customer engagement. This position serves as a central coordinator across direct sellers, agents, contractors, customers, and internal teams to deliver a seamless end-to-end customer experience throughout the entire project lifecycle.

• Support the growth and expansion of the Sports Lighting Vertical through strategic sales and customer support initiatives.
• Coordinate pre- and post-sales activities across sales, design, quotations, project management, operations, and customer support teams while creating processes that are scalable and repeatable.
• Serve as a liaison between direct sellers, agents, contractors, and customers to ensure clear communication and successful project execution.
• Contribute to the development of best practices, training resources, channel reporting and operational tools that support long-term business growth.
• Identify and implement process improvements that streamline workflows, reduce bottlenecks, and improve execution efficiency.
• Support customer outreach, prospecting, and demand-generation campaigns to increase market awareness and drive new opportunities.
• Drive accountability and follow-up on key opportunities, actions, and customer commitments.
• Assist in managing and advancing the sales pipeline, ensuring opportunities are actively tracked, updated, and progressing through the funnel.

• Associate's degree or Technical Degree or equivalent 3 to 5 years Commercial lighting/Electrical distributor/General Contractor industry experience
• Excellent communication and organizational skills
• Computer skills - proficiency with Microsoft Office tools and technical amplitude to learn new software tools
• Technical aptitude to continuously learn and use lighting systems product and services knowledge
• Ability to work both independently and as a team player who can contribute to an inclusive environment
• Analytical and problem-solving skills - able to identify critical situations and use good judgment to respond in a timely manner
• Consults appropriate stakeholders before making critical decisions
• Customer-focus and assertiveness in driving actions required to create a superior service experience for the customer.

A highly organized, proactive, and customer-focused professional who excels at coordinating multiple stakeholders, managing complex processes, driving accountability, and…