Senior Product Manager, Financial Documents and Ticketing

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience.

Delta is on a journey to become a world‑class retailer—consistently offering, selling, and servicing high‑quality, personalized products in customers’ channels of choice. Within Enterprise Solutions (ES), this Product Manager leads the vision and execution of an enabler roadmap, guiding IT development that aligns with and supports Delta’s Enterprise priorities.

This role will support Delta's financial documents and ticketing processes, which allow Delta to fulfill, service, and properly account for its products. This Product Manager partners across the business and technology teams to deliver outcomes that balance speed‑to‑market with long‑term flexibility, while always creating value for Delta.

• Serve as product manager for Agile development teams, providing clear outcomes and backlog priorities.
• Translate product vision into actionable, testable technical requirements and acceptance criteria.
• Build and maintain a value-based roadmap that optimizes business impact, delivery timing, and complexity.
• Ensure solutions fit within the broader enterprise ecosystem, with sound upstream and downstream integration.
• Collaborate across Agile teams to identify and manage dependencies.
• Guide delivery to leverage appropriate backend capabilities and achieve intended business outcomes.
• Work cross divisionally with internal partners and third‑party consumers to meet end‑to‑end needs.