Senior Director, Tech & Product Operations

Meet Fetch Engineering

At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.

Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.

Fetch is building the industry's leading consumer tech platforms, and we need an executive-level operator to partner directly with our CTO and CPO.

Sitting at the intersection of technology strategy, product strategy, portfolio governance, and executive execution, you will proactively resolve cross-functional friction and drive tight alignment across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering. We are looking for an individual who can turn high-level product and technology strategy into fast, predictable execution across the organization.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

• Drive Product & Tech Planning: Partner with the CTO, CPO, Strat Ops, Finance, People Experience, and Product & Technology leaders to drive leadership inputs, resource allocation, and opex decisions through annual and quarterly planning.
• Own the CPO/CTO Executive Cadence: Run the leadership rhythms specific to the Offices of the CPO and CTO, including leadership team cadences, executive reviews, Product & Tech All-Hands, and follow-through on executive decisions and commitments.
• Maintain Top-Down Visibility: Maintain a clear executive view of portfolio health, product outcomes, deliverable milestones, ROI, risks, and decisions requiring CPO/CTO attention across Platform Foundations, AI/ML, Growth, Ads & Monetization, and Product Engineering.
• Balance Tech Debt & Innovation: Establish clear frameworks to evaluate trade-offs between core platform investments, maintenance, and long-term strategic bets.

• Expand Executive Reach: Act as the primary point of contact to intercept issues and keep CTO and CPO priorities moving forward.
• Drive Key Strategic Initiatives: Lead critical cross-functional Product and Technology initiatives from initial framing through execution, ensuring clear accountability across participating teams.
• Enforce Accountability: Establish delegation frameworks across Product and Technology leaders, track executive commitments and decisions, and ensure issues are resolved or escalated quickly.

• Frame High-Stakes Decisions: Synthesize complex product, technical, and business decisions into clear recommendations to accelerate executive decision-making.
• Accelerate Cross-Functional Execution: Partner across Product, Engineering, Finance, Legal, and People to resolve cross-functional blockers, align stakeholders, and accelerate execution of major initiatives.
• Proxy for the CTO and CPO: Represent the Product and Technology organizations in planning, board preparation, executive reviews, and strategic forums with both technical and product credibility.