Director, Revenue Operations

is the System of Action for the Office of the CFO, transforming the way businesses purchase and pay into an intuitive, B2C-like shopping experience.  leverages embedded AI agents and embedded financial products to reinvent the way businesses connect with their vendors.

End users enjoy a seamless, zero-training buying experience, while finance and procurement leaders gain a single platform to orchestrate how the business “should operate”. The result is an all-in-one solution that serves as a gravitational pull for spend and data, automating and eliminating procurement and finance workflows from requisition to reconciliation along the way.

is on the cutting edge of B2B Agentic Commerce, poised to be the market leader in creating a more predictive, prescriptive, and personalized experience for users.

Founded in 2016 and headquartered in New York City,  oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, Soul Cycle, Lume, and [solidcore] .  has raised $75M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more.  has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by Built In and Inc.

Magazine.

is seeking a Director of Revenue Operations to build and lead the operating system behind our go-to-market organization.

This is a highly strategic and hands-on leadership role responsible for bringing together Sales, Marketing, Customer Success, and Finance around a common revenue strategy, consistent data, scalable processes, and clear accountability.

As  continues to scale, the Director of Revenue Operations will create the infrastructure needed to improve predictability across the entire customer lifecycle, from pipeline generation and conversion through implementation, retention, expansion, and renewal.

You will serve as a trusted partner to executive leadership, translating company strategy into revenue plans, operating rhythms, forecasts, systems, and actionable insights. The right leader will be equally comfortable presenting to executives, challenging assumptions with data, and digging into the details of a process or system when needed.

• Partner with the CRO, CFO, CEO, and GTM leadership to translate company goals into an integrated revenue operating plan.
• Lead annual and quarterly revenue planning, including capacity modeling, territory and coverage strategy, quota planning, productivity assumptions, and resource allocation.
• Establish clear performance expectations and KPIs across Marketing, Sales, Customer Success, and other revenue-generating functions.
• Build scenario models that help leadership understand risks, opportunities, and tradeoffs before making investment decisions.
• Create a scalable Rev Ops roadmap aligned with 's growth strategy.
• Own the company's revenue forecasting methodology and operating cadence.
• Improve forecast accuracy and provide leadership with clear visibility into pipeline, bookings, retention, expansion, and revenue performance.
• Develop executive dashboards and reporting that turn complex data into actionable insights.
• Establish consistent definitions and a trusted source of truth for revenue metrics.
• Identify trends, risks, and opportunities early and drive action across the organization.

• Design and continuously improve the end-to-end customer lifecycle, from lead generation through acquisition, onboarding, adoption, renewal, and expansion.
• Identify friction, process gaps, and revenue leakage across the GTM organization.
• Establish clear stage definitions, handoffs, SLAs, ownership, and operating standards across teams.
• Partner with GTM leaders to improve pipeline generation, conversion, sales velocity, retention, expansion, and overall revenue productivity.
• Create scalable processes without adding unnecessary complexity.

• Own the strategy and governance for the GTM technology ecosystem, including Hub Spot, marketing automation, customer success, analytics, and supporting revenue tools.
• Ensure systems and processes scale with the business and provide reliable, actionable data.
• Partner with IT and functional leaders on integrations, architecture, automation, and data governance.
• Evaluate technology investments based on business impact, adoption, scalability, and ROI.
• Drive automation and responsible use of AI to increase productivity and improve decision-making across the revenue organization.