Associate Digital Product Manager - MyWall

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on Linked In, Glassdoor, Indeed, Facebook, X, You Tube and Instagram.

We have an exciting opportunity to join our team as a Associate Digital Product Manager - MyWall. This is an opportunity to join NYU Langone Healths cutting-edge digital team as an Associate Digital Product Manager. You will be a part of a large healthcare organization, but in a department whose culture is similar to that in tech. This team is responsible for improving the patient digital experience, through the conception, development, and launch of products and features for our digital tools.

NYU Langone has heavily invested in digital capabilities and innovation across patient, workforce, research, and clinical experience areas. To discover and deliver innovative products in the digital health landscape, we are looking for an Associate Digital Product Manager. Associate Product Managers at NYU Langone are expected to have a digital product development background, UX sensibility, and the ability to meaningfully contribute to the design and delivery of custom, SAAS, and enterprise solutions.

The Associate Product Manager is expected to apply technical product management knowledge to the design and delivery of products.

• Individual contributor who executes parts of NYU Langone digital strategy.
• Contributes to the development and implementation of software applications to improve the patient experience at our health system.
• Maintains and communicates the product roadmap with the Product Manager and Associate Director of Digital Products, escalating issues and blockers.
• Analyzes stakeholder and customer needs to inform product roadmap and feature development.
• Utilizes product management tools (e.g., Git Hub, Microsoft Products) to document requirements, acceptance criteria, and progress against plans.
• Reviews and analyzes new requests to determine recommendations and next steps.
• Contributes to development of useful solutions to problems by collaborating as needed with cross-functional partners across the organization and across IT product areas.
• Helps manage roadblocks and timelines with product leadership and technical team.
• Proactively simplifies and continuously improves existing processes to operate more efficiently. Serves as an informal leader for change management across key projects.
• Provides operational support for products.
• Builds strong relationships across IT and with operational partners.

• Bachelor's degree or equivalent practical experience.
• 2+ years of experience working as part of a digital product team.
• Experience working as part of an agile product development team.
• Advanced analytical and strategic thinking capabilities.
• Experience writing requirements for custom software development (e.g., user stories, testable acceptance criteria)
• Demonstrated ability to apply judgment within defined parameters
• Experience using data and analytics to inform recommendations and decision-making.
• Experience integrating user and stakeholder feedback to shape products and features.
• Displays in-depth knowledge of end user goals and pain points.

• Ability to navigate through distributed teams to get things done.
• Strong oral and written communication skills.
• Knowledgeable about user experience.
• Displays emotional intelligence.
• Able to function well in an autonomous environment.
• Passion for healthcare.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a…