Manager, In-Flight Entertainment and Connectivity Platform

The Manager, Inflight Entertainment & Connectivity Platform is responsible for leading complex software development, systems integration, and platform delivery programs supporting Delta's Inflight Entertainment & Connectivity (IFEC) ecosystem, including Next Generation Inflight Entertainment initiatives. The role serves as the primary program leader coordinating technology, business, operational, and vendor stakeholders to successfully deliver strategic software products and platform capabilities while ensuring alignment with business objectives, project governance standards, quality requirements, schedules, and budgets.

• Lead the planning, execution, and delivery of complex software development, platform modernization, and systems integration programs supporting Delta's IFEC ecosystem and customer-facing technology initiatives.
• Manage program scope, schedules, budgets, resources, risks, dependencies, governance processes, and change control activities to ensure successful program execution and delivery outcomes.
• Coordinate and influence cross-functional teams including Technology, Product, Business Operations, Engineering, Development, Quality Assurance, Scrum teams, vendors, and executive stakeholders to drive alignment and accountability.
• Develop and maintain integrated program plans, roadmaps, milestones, release schedules, resource plans, risk registers, and executive communications to support strategic decision making and project success.
• Drive continuous improvement initiatives for software delivery, Agile practices, project governance, operational effectiveness, and stakeholder communication while ensuring compliance with Delta project management methodologies and standards.