Branch Operations Supervisor; Manufacturing) Customer Service - John Crane - Salt Lake

Location:

United States

:

REF
6549U

Job Function:

Customer Service

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

SUMMARY OF

ESSENTIAL FUNCTIONS:

The Branch Operations Supervisor will oversee and monitor operating procedures and employees in all operations of theshop in performing shipping, receiving, seal repair, assembly, procurement and machining. Responsible for flow of work through the shop.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Supervise, train, interview, hire and make recommendations relating to the termination, transfer,
• promotion and evaluation of employees' performance appraisal.
• Profit & Loss responsibility and accountability for the assigned shop.
• Handle incoming communications and inquiries on a variety of subject matters such as pricing
• information and quotations, part identifications, application recommendations, delivery dates, change orders and seal repair service.
• Approve ordering parts from vendors. Determine parts accessories to achieve distribution of
• objectives and meet customer requirements.
• Price orders, calculate special prices. Expedite orders for customers by mail and telephone.
• Supervise supply chain to achieve optimum customer service with good inventory control. Check balance against inventory control records.
• Pull stock from warehouse in preparation for filling orders. Check, wrap, weigh and pack a variety of different products to conform to factory work orders.
• May receive incoming material. Unloads, unpacks, verifies correctness of received material against bill of lading, invoice, etc.
• Additional duties and responsibilities may vary based upon individual branch requirements.

EHS REQUIREMENTS:

• Complete all work in a safe manner and follow all safety requirements consistent with supporting the company’s goals.
• Lifting guidelines in accordance with the Manual Lifting Guidelines noted in the Safety Handbook.
• Follow all environmental requirements consistent with supporting the company’s environmental
• performance goals.
• Complete, and actively participate in all other EHS training requirements

POSITION REQUIREMENTS:
Bachelor’s degree in Business or experience equivalent to a four-year college education.
3+ years of experience in operations and distribution.
2+ years’ supervisory experience.
Knowledge of machining and integrated business and manufacturing systems operations involving MRP.

PHYSICAL/MENTAL REQUIREMENTS:
Must be able to sit for extend periods of time; a minimum of 2 hours.
Must be able to maneuver to all areas of the office, shop, warehouse, or manufacturing plant
Must be able to lift up to 60 pounds and carry up to 30 pounds.