AI Learning Designer , NY; Seattle, WA

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – Blink Rx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
Blink Rx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world‑class support on this first‑of‑its‑kind centralized platform. With Blink Rx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

As our AI Learning Experience Designer, you'll drive our organization's shift toward AI-powered, simulation-based training. You won't just write training content — you'll design, build, and continuously improve realistic practice environments, from conversational role‑play scenarios to procedural and technical simulations, that let employees rehearse high‑stakes skills safely, repeatedly, and s role sits deliberately at the intersection of three disciplines: instructional design, live facilitation, and Product/Engineering.

You'll translate learning needs into technical requirements that designers or Product and Engineering can build against, and translate those outputs back into the classroom experience for our learners. Success means simulation-based training that is both instructionally sound and technically scalable — and that demonstrably improves performance.

This is a hybrid role based in either New York or Seattle location

• Design branching scenarios, role‑play conversations, and procedural/technical simulations grounded in adult learning principles and real on-the-job situations.
• Define what “realistic” and “effective” mean for each simulation — personas, difficulty curves, failure states, and feedback loops — in partnership with SMEs and facilitators.
• Build and maintain a simulation roadmap aligned to the organization’s highest‑priority skill gaps, rather than defaulting to whichever tool is easiest to deploy.

• Own the prompt engineering and configuration behind AI‑driven simulations (conversational AI role‑play, AI‑generated scenario content, adaptive difficulty), working within licensed platforms and/or custom‑built tools.
• Evaluate and pilot AI simulation vendors and in‑house technologies (e.g., conversational role‑play platforms, authoring tools with AI generation, avatar/voice tools) against defined learning outcomes and total cost of ownership.
• Maintain a working knowledge of the AI/LLM capabilities and constraints relevant to training use cases, translating this into realistic scope and timelines.

• Act as the primary liaison between the L&D function and P&E teams building or supporting simulation tooling — writing clear requirements, user stories, and acceptance criteria on the learning side. Serve as a product owner for L&D outcomes.
• Partner with facilitators and trainers to pressure‑test simulations before rollout, incorporating live‑delivery feedback into design and technical iteration.
• Translate technical/platform constraints (data privacy, integration limits, latency, model behavior)…