Guest Services Team Lead

Grace Adventures is a religious organization that makes employment decisions on Bible based beliefs and practices. Because of the nature of our Christian program;
Christian belief, character, and practice are essential requirements of employment positions.

Fulfill the ministry of Grace Adventures and to provide a safe, Christian environment where families can be impacted. This person is one of the first representatives of Dunes Harbor Family Camp, and will be expected to serve guests by maintaining a standard of excellence in the welcome center. This person must demonstrate strong computer, organization, and customer service skills to carry out the mission of Grace Adventures through the ministry's purpose.

• Assist with equipping welcome center staff to be successful in their position
• Assist the Guest Service Supervisor in cultivating a positive work atmosphere
• Oversee the operations of the welcome center in the supervisors absence
• Responsible for organizing and implementing the operation of the Request/Waitlist
• Responsible for processing weekly sign up sheets (Kayak rentals & Laser Tag)
• All other duties as assigned by Campground Management

• To serve guests by maintaining a standard of excellence in office management and customer service
• Understand the Grace Adventures ministry and be supportive of its goals
• Understand the reservation system and process

RESPONSIBLE TO:
Dunes Harbor Family Camp Director

REPORTS TO:

Guest Services Supervisor

• Minimum age: 18
• Have a personal growing relationship with Jesus Christ
• Strong Worldview
• An attitude of excellence in workmanship
• A supportive attitude to the needs of staff, guests and goals of the organization
• An ability to direct and supervise the energies of staff
• A desire to learn and develop new skills
• Self-disciplined and self-motivated
• Ability to communicate well
• Good health and stamina is required to implement campground programming. This will involve long hours and lifting at times.