Booker​/Cashier - BMW Pembroke Pines

## Booker/Cashier - BMW Pembroke Pines Apply:
Pembroke Pines, FL (US):
Full time:
Posted Today:
R0057170
** Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
**** The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
** At
** BMW Pembroke Pines**, we are seeking a knowledgeable, detail-oriented, and customer-focused
** Service Booker/Cashier
** to join our team!  This position plays an important role in supporting daily service operations by accurately coding and booking repair orders, verifying labor and parts charges, processing customer payments, scheduling service appointments, and maintaining accurate dealership records. The ideal candidate is dependable, highly organized, and comfortable coordinating with multiple departments in a fast-paced automotive environment.  
** Job Responsibilities
*** Code and book completed repair orders accurately and efficiently.
* Review repair orders to ensure the correct labor times, labor operations, parts charges, and sublet pricing have been applied.
* Verify repair order totals and report necessary corrections to management to help prevent inaccurate or overstated amounts.
* Serve as a liaison between the Service Manager, Shop Foreman, Service Advisors, Dispatcher, Parts Department, and Service Technicians.
* Calculate the total cost of services performed and products purchased by customers.
* Accept and process cash, check, and credit card payments accurately.
* Record payments received, issue receipts, and provide customers with the correct change.
* Handle returns and issue credit memorandums as directed by management.
* Scan and upload closed repair orders into the Dealership Management System (DMS).
* Respond to incoming service calls and route customer inquiries to the appropriate department.
* Schedule, confirm, and update service appointments.
* Contact customers who are due or past due for scheduled maintenance or service.
* Maintain organized and accurate service records.
* Assist with administrative duties and special projects as assigned.  
** Qualifications
* ** High school diploma or equivalent required
* Previous automotive dealership, warranty, cashier experience preferred.
* 2+ years of automotive warranty or related industry experience is strongly preferred.
* Familiarity with dealership management systems and automotive repair orders is a plus.
* Willingness to satisfy our background requirements#LI-PP1
** At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better.

That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
**** At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a…