Juvenile Svcs Region Coord -Administrative Office Courts; AOC-Non-Tenured; NT

11/3/2026 (11:59 PM ET)

2605690

Pay Grade 13

Salary $48,049.20 - $63,953.52 Annually

Employment Type

JUDICAL BRANCH | ADMINISTRATIVE OFFICE OF THE COURTS | 37.5 HR/WK

Hiring Agency Judicial | Court of Justice

Location 30 N. Main Street New Castle, KY 40050 USA

The Administrative Office of the Courts is the operational arm of the Judicial Branch. The court system employs nearly 3,300 personnel who support 406 elected justices, judges, and circuit court clerks.

The Office of Statewide Programs, Department of Family and Juvenile Services has an opening for a Juvenile Services Region Coordinator. This position is based in Henry County but will cover Oldham, Henry, Trimble,Carroll, Owen, Grant, Gallatin, Boone, Kenton, Campbell, Pendleton, Harrison, Nicholas, Robertson, Bracken,Mason, Fleming, Lewis, Greenup, and Boyd Counties.

This Juvenile Services Region Coordinator provides critical administrative and operational support to field staff and supervisors. This role is responsible for coordinating schedules, supporting on-call needs,monitoring performance data, and assisting with case assignment and workload distribution. While not asupervisory position, the coordinator plays a key role in ensuring efficient daily operations and adherence to timelines.

• Develop, maintain, and adjust staff schedules to ensure adequate coverage and operational efficiency.
• Coordinate with supervisors and front-line staff to address scheduling conflicts and last-minute changes.
• Serve as a point of contact for frontline staff during designated on-call periods. Provide guidance, elevate issues as needed, and ensure timely communication between field staff and leadership.
• Generate, track, and analyze operational reports related to performance metrics, case processing timelines, and workload trends. Identify gaps or delays and communicate findings to supervisors.
• Assist in assigning and redistributing cases based on staff capacity, priority, and deadlines. Monitor caseload balance to support equitable and efficient distribution of work.
• Monitor case processing timelines to ensure compliance with internal standards and external requirements. Flag overdue or at-risk cases and Coordinate follow-up actions.
• Act as a support to field staff and supervisors to facilitate communication, clarify processes, and support day-to-day operational needs.
• Provide input on workflow improvements, tools, and processes to enhance efficiency and service delivery.
• Other duties as assigned.

• Scheduling systems
• MS Office
• Intermediate knowledge of spreadsheets
• Reporting tools
• Strong organization and time management
• Communication
• Interpersonal communication
• Proficiency
• Managing multiple priorities in a fast-paced environment
• Analyze data and generate actionable insights

Bachelor’s degree in Social Work, Criminal Justice, Human Services, Psychology, Sociology orrelated field.

Four years of professional experience n juvenile services, case management, child welfare, court operations, or closely related work, including supervisory or lead experience and strong knowledge of Court Designated Worker processes.

Associate degree in a related field with six years of experience.

NONE

This is a non-supervisory role and does not include direct personnel management responsibilities; however, it requires close collaboration with supervisors and frontline staff to support operational success. Must have a valid driver’s license.

This position operates in a dynamic environment supporting both field and office-based staff.

The role may require flexibility, including participation in an on-call rotation.

Due to the nature of the job duties and responsibilities, this position is not authorized for virtual work.

If you have questions about this advertisement, please contact Nadalie Hardwick at

An Equal Opportunity Employer M/F/D