Media Services Coordinator

The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths.

As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity.

Under direction of the Director of Instructional Technology, the Media Services Coordinator provides customer service support for a wide variety of media services and computer-based multimedia services to faculty, staff, students, and external audiences who rent CLU facilities; delivers and retrieves all media equipment; coordinates media equipment maintenance and repair; develops and maintains procedures for scheduling, retrieval and inventory of all media and media equipment;

and performs related duties as assigned.

• Coordinates all media equipment requests. E
• Delivers and retrieves all media equipment. E
• Trains and coordinates student workers. E
• Set-up of video equipment and stream lectures, concerts, and other special events. E
• Provides campus wide customer service support. E
• Supports computer-based multimedia presentations. E
• Duplicates audio and video materials and related instructional media following University, state and federal guidelines and laws. E
• Provides basic lighting and sound reinforcement for CLU events. E
• Maintains and supports smart classrooms. E
• Design, fabricate if needed, and install classroom presentation systems. Mount and install electric and manual projections screens, LCD Projectors, PA systems, amplifiers, etc. E
• Troubleshoots malfunctions in emergency situations and perform emergency repairs, in a high-pressure environment, at University locations such as classrooms, conference and seminar rooms. E
• Diagnose and repair malfunctioning electronic equipment, systems and components; schedule timely maintenance; establish and maintain records for parts inventory, repairs, and maintenance and upgrades of audio/video equipment; research and recommend equipment and system purchases. E
• Provide demonstrations and training on A/V equipment use to Events staff, student workers, and other CLU employees as assigned; in addition, trains media services staff on equipment repairs and replacement. E
• Troubleshoot, diagnose, isolate and repair all media equipment for classroom support, including more complex electronic equipment and systems including but not limited to multimedia systems, video/data projections systems, video recording/playback cameras, camcorders, monitors, white boards, Extron control systems, and other problematic equipment. E
• Administer Extron systems by installing, configuring, managing and updating software and firmware. E
• Provides weekend and special event media equipment support. E
• Maintains media equipment and Web checkout inventory databases. E
• Develops and maintains media services procedure manual. E
• Maintains media services equipment and performs preventative maintenance. E
• Assists in improving and upgrading instructional facilities. E
• Creates and maintains an operational calendar of media services events. E
• Monitors new and emerging technologies for integration into classroom use. E
• Attends workshops and conferences, communicates with vendors, and stays current in the field.
• Ability to learn new technology. E
• At the request of a supervisor, performs a variety of unscheduled duties normally performed by a Media Services Technician.

• Operation and maintenance of computers, standard audio/visual equipment ( LCD projector, audio mixer, audio speakers, video switchers, Blu-ray, digital still and video cameras) and related auxiliary equipment.
• Advanced A/V technology and best practices.
• Innovative classroom technology and media such as capturing, podcasting.
• Equipment maintenance, alignment, and calibration for digital (HD) video studios and suites for the production and post-production environment. (Preferred)
• Live sound reinforcement and PA Systems
• A/V control systems and interfaces.
• Instructional technology equipment usage…