Bilingual Member Service Representative

• Member assistance by phone, in person, and by email in English and Spanish
• Perform routine banking tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
• Maintain and balance a cash drawer on a daily basis
• Promote strong member interactions
• Comply and stay up-to-date with applicable laws and regulations
• Open and close a variety of types of accounts, process address changes, filing, and maintenance on debit cards
• Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
• Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention
• Actively contribute to the credit union

• Must be 18 years old
• Valid Driver’s License and Reliable Transportation Required
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Demonstrated ability to use a calculator and a computer
• Ability to use Microsoft Office products
• Cash handling, customer service, and/or sales experience preferred but not required
• Ability to stand, bend, and lift for periods of time

1828 N Meridian Street, Suite 102
(IBEW Local 481)
Indianapolis, IN 46202

Hours:

M-F 10 am - 4:30 pm

2828 E 45th Street
(SMW Local 20)
Indianapolis, IN 46205

Hours:

M-F 10 am - 4:30 pm