Visitor and Events Coordinator

Position Title Visitor Experience and Events Coordinator

State

State Wisconsin

Employment Status

Employment Status Full Time

Position Status

Position Status Regular

Position Type

Position Type Staff

Job Family

Job Family Operations and Administrative Services

Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission:
The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement!For more information, please view our Total Rewards guide
.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Visitor Experience and Events Coordinator oversees all aspects of the Haggerty Museum of Art’s visitor experience including visitor reception, admission, orientation, and security. They serve as an advocate for the Museum’s visitor while simultaneously advancing and enforcing the Museum’s visitor policies. They manage all visitor traffic including visitors, groups, and staff appointments; hire and supervise student Gallery Attendants; coordinate logistical arrangements for events;

and serve as the primary contact to external groups interested in renting the Museum’s space. Working Tuesday through Saturday, the Visitor Experience and Events Coordinator is the primary on-site Haggerty Museum of Art staff person on Saturdays.

• 1. Welcome and effectively orient all Museum visitors – including general visitors, groups (academic, adult, and youth), and staff appointments following orientation policies and procedures developed and articulated by the Museum. Suggest policy and procedure revisions responding to visitor behavior, expectations, and feedback.
• 2. Hire, train, schedule, and supervise approximately twenty part-time student Gallery Attendants.
• 3. Perform opening and closing procedures for the Museum. Detect and report any unusual circumstances, unsafe conditions, building maintenance issues, security risks, property damage, etc. Monitor the Museum’s environmental readings, and promptly report fluctuations outside stated temperature and humidity parameters.
• 4. Sell Museum merchandise, memberships, and event tickets. Prepare and submit gift shop sales to Bursar’s Office.
• 5. Implement safety and security procedures developed by Campus Safety and the Haggerty Museum of Art, utilizing the panic button to summon Campus Safety in case of an emergency.
• 6. Implement systems for attendance tracking, assessment, and data…