Attempt CSM Bootcamp; Mary
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. With over 250,000 customers worldwide, our platform unites people, workflows, and AI agents in one flexible solution where AI doesn't just assist—it executes. From work management and CRM to service and development, every product in our ecosystem runs on our powerful AI layer, automating tasks, streamlining workflows, and helping teams achieve exponentially more with less effort.
Our vibrant, ownership-driven culture empowers each team member to shape how organizations achieve more and outpace their competition. At , we value initiative, innovation, and transparent collaboration. Join us to experience meaningful ownership, professional growth, and the chance to shape the future of work.
About the RoleJoin our immersive Customer Success Manager (CSM) Bootcamp to launch or accelerate your career in customer success at Collaborate closely with sales, product, support, and engineering teams as you help customers achieve their goals and maximize value from our AI work platform.
ResponsibilitiesLead customer onboarding and drive product adoption for new and existing clients
Build strong, trust-based relationships with key stakeholders to understand their objectives and ensure their success
Advise customers on best practices, workflows, and leveraging our platform’s AI-driven capabilities
Track customer health, proactively resolve issues, and increase satisfaction and retention
Partner with product and support teams to relay feedback and contribute to continuous improvement
Participate in mentorship, hands-on projects, and collaborative initiatives in a fast-paced environment
RequirementsStrong communication, relationship-building, and problem-solving skills
Background in customer success, account management, business, or related field (degree or equivalent experience preferred)
Excellent organizational and teamwork abilities
Passion for technology, customer experience, and driving value
Self-driven, eager to learn, and ready for professional growth in an immersive bootcamp setting
What We OfferOpportunity to launch or advance your customer success career at a leading global tech company
Competitive salary and benefits, including RSUs, private healthcare, and wellness support
Flexible work options and a dynamic, collaborative team culture
Buffet breakfast and lunch at the office, Monday to Thursday
Continuous learning and development opportunities
Fun team events, socials, and global office network
Be part of an award-winning company culture recognized as a "Best Place to Work."
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The Equality Act 2010 says that we are disabled if we have a physical or mental impairment that has a 'substantial' and 'long-term' negative effect on our ability to do normal daily activities. Do you consider this to apply to you?
Do you consider yourself to have a disability or limiting health condition? If you select 'Yes' we will ask you to be more specific in the next question however you do not have to disclose this information if you are not comfortable in doing so.
We believe in equal opportunity.
At , we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.
Meet the Customer Success teamThe Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys teamwork and taking on new challenges in this dynamic environment.
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