Collections Account Manager Job Northern Kentucky USA,Customer Service/HelpDesk

Byrider - 6011 Bay Road Saginaw MI 48604

Collections Account Manager (Consumer Finance)

Immediate hire!

Are you a strong communicator who knows how to build relationships, solve problems, and get results? We’re looking for a
Collections Account Manager
to join our team and work directly with customers to manage accounts, resolve payment concerns, and help customers stay on track.

This is a great opportunity for someone who is
confident, motivated, and comfortable having financial conversations
while providing excellent customer service. You’ll balance customer relationships with company goals, negotiate payment solutions, and take ownership of your portfolio from start to finish.

If you enjoy a fast-paced environment, are motivated by results, and want a career where your communication and problem-solving skills make a real impact, we’d love to meet you.

Rewards for Collections Account Manager:

Compensation: $17-$20/hr
Hourly pay + monthly bonus
Full benefits
- Health, Dental, Vision, PTO, 401k
Career growth opportunities
Industry-best customer program

Responsibilities for Collections Account Manager:

Collections, customer service, customer retention
Assist with lending/credit origination
Help ensure branch compliance
Demonstrate a high level of customer service
Work with consumer finance software

Hours for Collections Account Manager:

Full-time (40 hours)
100% onsite
No Sundays
Work most Saturdays (shorter day) with a weekday off
Location hours:
Monday - Thursday 9am-6pm, Friday 8am-7pm, Sat 8am-1pm
Shifts will vary
Overtime as needed with OT pay

Requirements for Collections Account Manager:

2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, or related experience
Good communication, computer & customer service skills
Able to work the hours listed & 100% onsite
Able to pass a background check