Human Resources Trainer

Location: Northern

## Human Resources Trainer Apply:
Busch Gardens Tampa:
Full time:
Posted Today:
JR131866

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
** What you get to do:
*** Conduct training for Ambassadors to include facility tours, safety training, and assigned station training
* Provide ongoing coaching and retraining opportunities to Ambassadors and support team members through positive reinforcement.
* Communicate with Supervisor and department trainer concerns regarding Ambassador’s progress;
Identify additional training needs
* Conduct necessary training classes and ensure completion of training materials and paperwork for Ambassador and department records
* Provide answers to Ambassadors to achieve job proficiency
* Assist other facilities throughout the park as needed
* Support facility integrity by maintaining high level of quality and cleanliness.
* Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations.
* Consistently demonstrates courteous and professional behavior in all work aspects with all Ambassadors and guests.
* Works as part of a team to increase productivity and while providing excellent guest service.
* Maintains a professional appearance that meets grooming standards.
** What it takes to succeed:
*** Exhibit effective verbal and written communication skills; speak comfortably in front of small and large groups; respond effectively to individual and group questions
* Create and maintain a cooperative team environment, to establish positive behaviors and actions of Ambassadors
* Work effectively within a diverse work environment to meet and exceed guest and Ambassador expectations
* Organize resources, establish priorities and monitor multiple projects and assignments; results oriented
* Must be able to walk and stand for long periods of time in extreme weather conditions
* Must be willing to work a flexible schedule that includes weekdays, weekends, evenings, and holidays.
* Must be willing to work as part of a team as well as work independently with little or no supervision.
* Must be able to complete all required Train-the-Trainer programs and certifications required for delivery of department trainings
* Must be able to multitask while maintaining a positive attitude to ensure excellent guest service.
* Consistently practices safe work habits including but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations.
* Must be willing to comply with all SEA grooming guidelines and employment standards.
* Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within
* established timelines.
* Must have basic computer and audio/visual skills and be proficient in the use of PowerPoint; familiar with standard computer software programs, i.e., MS Office, Outlook and
* Windows.
* Must have High School Diploma or Equivalent
* Minimum of three (3) months theme park experience preferred
* Previous training, teaching, and/or presenting experience a plus

The perks of the position:
* Paid Time Off
* Complimentary Park Tickets and Passes
* Park Discounts on Food and Merchandise
* Medical, Dental, and Vision Insurance
* 401K Retirement plan
* Voluntary Insurance
* Life Insurance
* Disability Benefits
* Tuition Reimbursement
* Dependent and Health Care Flexible Spending Accounts
* Employee Assistance Program
* Legal Assistance Plan