Tech-Savvy Customer Support Pro
Listed on 2026-10-21
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
About Tank Tech Solutions:
Tank Tech Solutions is a fast-growing IT and Atlassian consultancy firm dedicated to helping businesses optimize their operations through powerful software solutions and responsive support services. We are expanding our support team and seeking a reliable and motivated Customer Service Representative to join our team immediately.
Job Summary:
As a Customer Service Representative, you’ll serve as the frontline connection between Tank Tech Solutions and our clients. You’ll handle inbound and outbound calls, assist with inquiries, resolve issues, and deliver a high level of service that reflects our company’s values.
Key Responsibilities:
Answer inbound customer calls promptly and professionally
Make outbound calls for follow-ups, support tickets, and feedback collection
Respond to client questions, concerns, and requests with clarity and empathy
Document conversations, issues, and resolutions accurately in our CRM
Collaborate with internal teams to ensure quick and effective resolution of client issues
Participate in training sessions to stay current on products, services, and procedures
Be available to work overtime and some weekends, as required
Requirements:
Minimum 2 years of customer service experience (call center or support role preferred)
Must be at least 18 years of age
Must be available to start immediately
Strong verbal and written communication skills
Ability to multitask, stay organized, and remain calm under pressure
Friendly, patient, and empathetic attitude toward customers
Tech-savvy with basic knowledge of Microsoft Office and customer support platforms
Reliable internet connection and quiet work environment if working remotely
Benefits:
Competitive hourly pay with opportunities for overtime
Flexible work schedule
Training and career development
Opportunity to grow within a fast-paced, tech-forward company
Interested?
Send your resume to with the subject “Customer Service Rep Application – [Your Full Name]”
OR
CLICK LINK TO APPLY directly https://shorturl.at/vRQRf
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).