Public Services Student Assistant

Position Information

Working Title: Public Services Student Assistant

Department: Steely Library

Type of Work Study: Not specified

Building/Office

Location:

SL - W. Frank Steely Library

Work Schedule: Students will be required to work 20 to 25 hours a week, including openings, closings and weekend shifts. During finals week students may be required to work a midnight shift. During the summer, students may work up to 35 hours a week based on coverage and need.

Provide general assistance to patrons at the Public Services Desks and maintain the library collection.

• Provide general assistance to patrons at the Public Services Desks.
• Check materials in and out.
• Answer basic directional and reference questions (electronic and print resources).
• Make referrals and assist patrons with basic library needs.
• Shelve, shelf‑read and dust/straighten shelving/books.
• Provide clerical support and conduct inventories.
• Search for materials; shift the collection; perform pick‑ups of all four floors.
• Perform other related stacks maintenance duties as assigned.

• General: Excellent customer service skills, ability to work independently, reliability, and attention to detail.
• Skill: Proficient written and verbal communication skills; computer literate; tactful and efficient interaction with students, staff, faculty, and library users; self‑motivated and dependable; capable of working with minimal supervision; able to put items in alphabetical and numerical order, especially decimals.
• Physical: Manual dexterity; light lifting; some exposure to dust.
• Academic: Maintains a B GPA or above.
• Knowledge: Knowledge of libraries, collection maintenance in an academic/learning environment, academic research and the Library of Congress classification system are desirable.
• Any candidate will be required to undergo a pre‑employment criminal background check as mandated by state law.

• Resume
• Cover Letter/Letter of Application
• References

• Newsletter submissions
• Portfolios of prior work

Northern Kentucky University, 2 Nunn Drive, Highland Heights, Kentucky 41099 | Phone: