Youth Services Specialist

Under the supervision of the Youth Services Manager, the Part-Time Youth Services Specialist provides high quality, professional face-to-face customer service that enables the public to access the full range of the services provided by the Youth Services Department. This is a part-time position at 29 hours weekly. Additional responsibilities include, but are not limited to:

• Assist patrons with any and all questions and/or finding materials, using tools like the library catalog, databases and online resources;
• Assist patrons with checking out materials using the self-checkout machine;
• Aid the early learners literacy program by planning and implementing story times for all ages, preparing crafts and activities, and other related tasks;
• Participate in outreach events such as visiting preschools and daycares, school events, or community events;
• Coordinate with PR to create supplementary materials (fliers, brochures, social media posts, press releases, etc.);
• Develop lesson plans for programs including but not limited to STEAM topics, LEGO building, arts and crafts, book clubs, etc., for kids and teens from 0 months - 18 years;
• Implement and teach lesson plans for the aforementioned programs;
• Assist with planning large events such as our Summer Reading Program or Fall Festival;
• Supervise the Teen Room during after school hours or programming;
• Maintain library collection via organizing and shelving books, checking books in and out, and weeding shelves;
• Answer phones and relays messages;
• Compile data related to programming;
• Assist in other library departments when necessary;
• Assist patrons with the use of library computers, including troubleshooting;
• Teach patrons effective ways to use the internet, especially for research;
• Tidies areas; and
• Performs other assigned duties.

It is mandatory for Youth Services Specialists to:

• Possess proficient knowledge of library organization, resources, and systems;
• Gain and implement departmental practices and systems;
• Speak and write using current rules of grammar, composition, and punctuation;
• Skillfully use small office equipment, including copy machines or multi-line telephone systems, and computers for word processing, data entry, and accounting purposes;
• Organize and communicate effectively;
• Propensity to work in a dynamic environment that requires adaptation to changing goals, priorities, and needs;
• Continuously maintain tactful and professional conversations with others; including, while being confronted with controversial situations; and
• Bolster and sustain a positive, professional demeanor with citizens, colleagues, elected officials, judges, lawyers, attorneys, paralegals, and other agencies.