Student Support Coordinator

Location: Northern

** Job Title
** Student Support Coordinator
** Agency
* * Texas A&M University - San Antonio
** Department
* * College Of Arts And Sciences
** Proposed Minimum Salary
** Commensurate
* * Job Location
** San Antonio, Texas
** Job Type
** Staff
* * Job Description
** The Student Support Coordinator, under general supervision, supports strategic programming to promote access, retention, and success for students transitioning from Early College High School (ECHS) programs into Texas A&M University-San Antonio. This position plays a key role in managing the Greater Texas Foundation (GTF) Scholars Program and provides targeted services for first-time in college (FTIC) students with ECHS backgrounds who are not part of the GTF cohort.

This role involves student support, outreach, and cross-campus coordination to ensure a smooth academic and social transition for ECHS students. The Student Support Coordinator also oversees the GTF Peer Mentor Program and supports pathway alignment with ECHS partners. This is a term-limited, grant-funded position with an anticipated end date of September 30, 2030. Extension is dependent upon additional funding.
** This is a grant-funded position. Grant funded positions are time-limited and are contingent upon sufficient grant funding.
**** Responsibilities:
*** Design and lead academic and social programming that supports engagement and success for GTF Scholars.
* Provide individualized case management and connect students to campus resources.
* Recruit, train, and supervise GTF Peer Mentors and paid student workers.
* Coordinate outreach efforts to prospective GTF Scholars and support onboarding in collaboration with internal teams and ECHS partners.
* Manage administrative tasks, including scholarship award notifications, student letters, and inventory tracking.
* Assist with budget tracking and student scholarship compliance.
* Stay in compliance with Financial Aid policies and procedures as they relate to scholarship disbursement and student eligibility.
* Develop programming and support services for FTIC students with ECHS backgrounds outside of the GTF program.
* Facilitate collaboration with departments such as Academic Advising, Enrollment Services, and Student Success to support transitions.
* Track student engagement and academic performance, conduct proactive outreach to those needing additional support.
* Plan and facilitate orientation, welcome events, and first-year experience activities tailored to ECHS transition needs.
* Collect and analyze student data to evaluate program impact and support continuous improvement.
* Maintain compliance with FERPA and university policies; uphold high standards of confidentiality and ethics.
** Required

Education and Experience:

*** Bachelor's degree in applicable field or equivalent combination of education and experience.
* Five (5) years of related experience.
** Preferred

Education and Experience:

*** Minimum of two (2) years of professional experience supporting college students in higher education.
* Skilled in assisting students navigating early college experiences and transitional programs.
* Experience developing and evaluating student-focused programs.
* Familiarity with grant-supported programming, compliance, and reporting.
* Master's degree in higher education, student affairs, counseling, or a related field.
* Experience managing or supporting grant-funded student success initiatives.
* Familiarity with scholarship management and compliance processes, including coordination with Financial Aid.
* Prior experience coordinating peer mentor programs or student leadership development initiatives.
* Understanding of pathway alignment between high school and higher education institutions.
* Proficiency with student information systems and data…