Academic Coach

Department Hiring Range The salary is competitive and will be determined based on the candidate’s educational background, relevant experience, qualifications, and demonstrated expertise.

EEO-1 Category

EEO-1 Category Professionals

SOC Code

SOC Code 21-1012 - Educational, Guidance, School, and Vocational Counselors

Be an Eagle - Where Purpose Takes Flight!

Are you ready to make an impact? At North Carolina Central University ( NCCU ), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU , your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU , where your purpose can take flight.
Visit NCCU .edu .

Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount and more.

The University College is at the forefront of retention and graduation efforts by providing information to freshman and sophomore students transitioning into the university on majors, degree requirements, academic progress, academic standards, policies, programs, and student information systems through educational planning, problem-solving, and resource/referral information.

The primary purpose of the Academic Success Coach position is to support undergraduate students in developing the skills, behaviors, and habits necessary for success in college. The Academic Success Coach fosters student persistence and degree completion by providing proactive, individualized support to a caseload of first- and/or second-year students. This role involves assessing students’ academic and personal needs, developing individualized Student Success Plans, and connecting students with appropriate campus and community resources, including tutoring, the university counseling center, student health services, and outside agencies when necessary.

The Academic Success Coach works closely with students to evaluate the effectiveness of these services, provide ongoing guidance and support, and address barriers to their success. The position is also responsible for regularly monitoring each student’s progress, encouraging accountability, and helping students achieve the goals outlined in their Student Success Plans.

• Demonstrate excellent oral and written communication skills to effectively interact with students, colleagues, faculty, and campus partners.
• Possess strong organizational and time-management skills to effectively manage student caseloads, appointments, responsibilities, and deadlines.
• Maintain accurate, consistent, and confidential student records and documentation.
• Demonstrate knowledge of effective instructional practices, academic coaching strategies, and student success models.
• Demonstrate the ability to work effectively with diverse learners and provide individualized support to promote student…