Recruitment & Outreach Specialist

Position Title: Recruitment and Outreach Specialist

Reports To: Director of Admissions

Position Type: Full-Time, Administrator

Posting Date: September 28th, 2026

The Recruitment & Outreach Specialist is responsible for seeking out and recruiting prospective students to the college. This includes traveling to high schools and attending college fairs and other community events to connect
with prospective students and build/maintain relationships with stakeholders. The Recruitment & Outreach
Specialist is also responsible for supporting students through the enrollment process,responding to inquiries,
leading campus tours, and assisting with various campus events under the supervision of the Director of
Admissions.

• Establish and maintain strong relationships with high school counselors, career and technical education
  instructors, teachers, administrators, community organizations, employers, and other educational
  partners.
• Establish and maintain strong relationships with high school counselors, career and technical education
  staff, administrators, community organizations, employers, and other educational partners.
• Create and conduct presentations for students, parents, educators, and community groups regarding
  academic programs, admissions, financial aid, scholarships, dual enrollment opportunities,workforce
  training, and student support services.
• Identify new outreach opportunities and cultivate partnerships that increase awareness of the College
  throughout the service area.
• Promote dual enrollment, workforce development and continuing education, transfer,and
  degree/certificate opportunities.
• Travel extensively throughout the College's service area and surrounding communities to support
  recruitment initiatives.

Student Advising

• Guide prospective students through the admissions and enrollment processes.
• Provide accurate information regarding admission requirements, academic programs,financial aid,
  placement testing, orientation, and registration.
• Assist students in completing admissions applications and required documentation.
• Maintain ongoing communication with prospective students to encourage application completion and
  enrollment.

Customer Service

• Deliver exceptional customer service to students, families, faculty, staff, and community members.
• Respond promptly to phone calls, emails, online inquiries, and walk-in visitors.
• Resolve student concerns or refer them to appropriate campus resources.
• Maintain accurate records within the Student Information System (SIS) and Customer Relationship
  Management (CRM) system.
• Monitor prospective student pipelines and conduct follow-up communications
• Assist in achieving institutional enrollment and retention goals.

Other Responsibilities

• Maintain knowledge of college programs, policies, and procedures.
• Prepare recruitment data and reports for supervisor as requested.
• Perform other duties as assigned.

• Bachelor’s degree from an accredited institution.
• Two (2) years of experience in college admissions, sales, marketing, public relations,or a related field.
• Availability to travel and work some evenings and weekends as required.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, and Publisher).
• Ability to communicate clearly and effectively, both orally and in writing (including text and email).
• Effective presentation skills for both small and large audiences of diverse populations.
• Demonstrated ability to build and maintain relationships with internal and external stakeholders.
• Valid driver’s license and safe driving record.

• Bilingual in English and Spanish desirable.
• Knowledge of student information systems such as Ellucian Colleague.

Glen Oaks Community College prohibits discrimination on the basis of sex or any other protected characteristic under applicable local, state, or federal law in employ mentor access to educational programs or activities. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is locatedat GOCC Nondiscrimination Policy

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