Graduate Admissions Counselor

About Kettering:
Kettering University is a national leader in experiential STEM and business education, integrating an intense academic curriculum with applied professional experience. We inspire students to realize their potential and advance their ideas by combining theory and practice better than any institution in the world. Kettering University is dedicated to achieving the extraordinary through technological innovation, leadership, and service, built on values that foster respect, integrity, creativity, collaboration, and excellence in growth, global leadership, community outreach, and an engaged community of stakeholders.
Benefits: include health, dental and vision coverage; retirement benefits with up to a 9% Kettering matching contribution; life and accident insurance; tuition assistance and waiver programs; vacation and holiday pay; sick and disability pay; home purchase assistance program; recreation center membership; and many other benefits.
To learn more please view the Kettering University Profile.

• Experience recruiting for graduate programs in engineering, computer science, or business
• Experience with Slate, another CRM , or Banner
• Experience in regional secondary or higher education, including graduate admissions practices
• Ability to analyze enrollment data to inform recruitment strategy
• Knowledge of college and university educational systems
• Experience with building relationships with university stakeholders, including students, faculty, staff and alumni

• Bachelor’s degree, or an equivalent combination of education and experience
• One to three years of related experience in university admissions, higher-education student services, secondary education, sales, or a closely related field
• Experience with a CRM , student information system, or comparable record-management system
• Intermediate proficiency with Microsoft Office
• Valid driver’s license and ability to meet university vehicle-use requirements
• Excellent written, verbal, and presentation skills, with active listening and advising ability
• Strong interpersonal and cross-cultural communication: ability to work effectively with people of diverse backgrounds and viewpoints
• Strong organization and attention to detail across multiple programs, applicant stages, and deadlines
• Sound problem-solving and judgment, including knowing when to act independently and when to refer a matter
• Self-motivation with limited supervision, while working well on a team
• Proven competence in managing multiple tasks and competing priorities under tight timelines and with close attention to detail
• Professional conduct and discretion that reflect the University’s values and brand

Understanding and commitment to Kettering University Values
a. RESPECT : for teamwork, honesty, encouragement, diversity partnerships with students.
b. INTEGRITY : including accountability, transparency and ethics.
c. CREATIVITY : fostering flexibility and innovation.
d. COLLABORATION : across disciplines and with all partners.
e. EXCELLENCE : in all we do.

Recruitment and Counseling

• Manage an assigned caseload of inquiries, applicants, admitted students, and deposited students from first contact through matriculation, with timely outreach by phone, email, text, and virtual or in-person meetings
• Advise prospective students on program selection, admissions requirements, and application timelines
• Nurture leads from marketing campaigns, partnership referrals, events, and pathway programs through targeted outreach campaigns
• Understand, monitor, and contribute to meeting inquiry-to-application and application-to-enrollment conversion targets
• Plan, host, and represent the University at virtual, in-person, and on-campus recruitment events, open houses, and…