Distribution Service Operator

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Requisition

Job Category:
Craft / Technical

Location:

Oklahoma City, OK, US, 73129

Job Description:

• Job Title:
  
  Distribution Service Operator 1 Assoc
• Job Code: 129031
• Job Grade: 39

Operating Authority responsible for dispatching and directing the operation of distribution/transmission substations, lines (34.5kV and below) and feeder control devices throughout the Company. Analyzes service outages and dispatches appropriate personnel to trouble locations Company-wide. Serves as point-of-contact for and between crews, customers, contractors or other Company personnel.

• Entry level professional. Performs assignments with standardized processes. Works under direct supervision. Resolves questions and problems within established standards and guidelines. Follows established procedures to accomplish requirements of job.

• May be assigned to work all regions within the OG&E system while adhering to applicable processes.
• Identify and reference applicable procedures, as needed.
• Maintain multiple logs, records, and reports associated with assigned work.
• Monitor progress of work orders and trouble orders to ensure detailed and accurate information is forwarded to appropriate parties.
• Participate in training required for career progression and to maintain access to restricted areas and information.
• Perform reconnects and disconnects as requested by customers completing home repairs or construction.
• Perform duties to support 24-hour operation of the DCC.
• Follow and ensure compliance with established Standard Operating Procedures (SOPs) and Safety Standard Operating Procedures (SSOPs).
• Dispatch outage and routine service orders company-wide to field personnel.
• Participate in writing, reviewing, and directing single circuit switching orders.
• Promote and support safety awareness.
• All other duties as assigned.

• High School Diploma/GED and 2 years experience in Electric Services Engineering, OGE Customer Operations Technical Support group, or related Construction Function (e.g., Lineman, Substation Operations Technician, Relay Technician);
  Or
• High School Diploma/GED and 3 years of Control Center Environment experience (e.g. 911 Dispatch, Oil and Gas Operations Control Center experience);
  Or
• Associate's Degree in a directly related field (e.g., Electronics, Electrical, Power Technology, Engineering Technology);
  Or
• High School Diploma/GED and a certification in a directly related field (e.g., Electronics, Electrical, Power Technology, Engineering Technology).

• Will be required to work non-standard work schedules to include nights, weekends, holidays, on-call, overtime, and call-outs.
• Requires use of shared workstations.
• Occasional overnight travel may be required, for district visits, meetings, training, etc.
• Required to obtain and maintain switching certification within Six (6) months of job entry.
• May be required to be periodically available for after-hours emergencies.
• Work consists of directing crews in potentially hazardous conditions and may involve stressful situations and extended hours of work.

• Member will not be required to drive in order to perform their job duties.
• The operation, maintenance or oversight of critical services and infrastructure including but not limited to, electric utilities, power generation or distribution;

• Ability to learn safe working and operating procedures.
• Ability to effectively use a personal computer with MS Office Suite applications (Word, Excel, Outlook).
• Ability to recognize and communicate safety and electrical hazards to ensure safety of field personnel and…