DEALER PT
Listed on 2026-10-08
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Entertainment & Gaming
Customer Service Rep, Casino & Gaming
To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!
Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.
Responsible for the accuracy and professional, proficient manner in dealing a specific table game according to the Company's policies and procedures and in compliance with Gaming regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following:
- Interacts effectively with the public and Team Members.
- Perform excellent customer service at all time.
- Responsible for the protection and control of the game being dealt, Blackjack, Mini-Baccarat, or other table games permitted in the jurisdiction.
- Conducts the games in accordance with the Company's policies and procedures, handling player transactions and notifying Floor Supervisor of any irregularities.
- Advises Pit Manager or Floor person of any player disputes or arguments that may arise during the game.
- Informs Floor Supervisor or other personnel of any important or relevant facts regarding specific players and their action.
- Maintains a professional, friendly and courteous atmosphere providing the customer with a pleasant gaming experience, and notifying Floor Supervisor of any customer needs i.e., cocktails, Host Service, etc.
- Promotes departmental and property wide promotions.
- Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company's internal controls, policies and procedures.
- Responsible for maintaining a consistent, regular attendance record.
- Any reasonable request made by management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCEHigh School diploma or GED preferred but not required. Proven knowledge, training and/or experience on the assigned game required. Basic knowledge of all current house procedures required.
SPECIAL QUALIFICATIONSAppropriate Licensure. Strong communication and interpersonal skills required.
LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members of organization.
MATHEMATICAL SKILLSAbility to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITYAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDSThe physical demands…
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