CSO Cashier

Job Details:

Job Location:

Suquamish Clearwater Casino Resort - Suquamish, WA, Position Type:
Part Time, Salary Range:
Undisclosed, Job Shift: Any, Job Category:
Customer Service,

PORT MADISON ENTERPRISES

SUQUAMISH CLEARWATER CASINO RESORT

CSO
- Cashier

General

Position Summary:

Processes all cash transactions while providing Spectacular Customer Service. Performs duties in accordance with applicable gaming regulations and policies and procedures.

• Performs all duties within the rules and regulations of Cage Slots Operations consistent with employee handbook
  
  Receives and exchanges cash, checks, gift certificates, gaming chips, slot tickets, and other vouchers from guests
  
  Maintains physical custody of the Cashier’s inventory of currency, coins, tokens, forms, documents and records transactions accurately at a cashier station or working on the gaming floor
  
  Handles fill and credit transactions
  
  Processes cash advances and check cashing
  
  Maintains payroll check cashing registry
  
  Performs all duties in accordance with our spectacular customer service standards
  
  Responsible for signing in and out necessary keys for assigned shift
  
  Performs basic troubleshooting on Player Terminals when rotated to floor
  
  Cashes out jackpots under the direct supervision of the Supervisor/Cashier Effectively, efficiently and professionally communicates with coworkers using electronic media

• Responds to customer questions and disputes
  
  Ensures that all player terminals are serviced in a timely manner
  
  Maintains floor cleanliness to project a positive image
  
  Serves as a cashier/floor attendant breaker when assigned
  
  May disburse prepared bank rolls
  
  Communicates via telephone for technical assistance regarding the check cashing system and credit card advances
  
  Other duties as assigned

• Completes large volume cash transactions and documents regularly and accurately
  
  Demonstrates good problem-solving skills, including handling stressful situations and guest disputes
  
  Excellent math skills
  
  Excellent customer service Ability to work well with guests and other employees
  
  Ability to communicate both in writing and verbally
  
  Good attendance habits
  
  Public relations skills
  
  Ability to follow directions
  
  Ability to trouble shoot basic gaming machine functions

Qualifications:

Education and/or

Experience:

High School Diploma or GED Required. Cash handling experience preferred. Minimum of two (2) years large volume cash handling experience is preferred, coupled with a fast-paced business environment.

Job Conditions:

Conditions include working in a crowded, loud, smoke-filled environment. Guest interactions may become stressful. Conditions will also include frequent interruptions and working evenings, weekends and holidays, including working a rotating schedule.

Physical Requirements:

Manual and finger dexterity for operation of computers, works in a confine space within gaming machinery and cash process equipment. Ability to lift 25 lbs. and requires to sit and or stand for extend periods of time.