Sr. Manager, Events Filene

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** Role Overview
** The Sr. Manager, Events & Experiences leads the planning, development, and execution of Filene’s portfolio of in-person, virtual, and hybrid experiences. This role turns Filene’s research, ideas, communities, and strategic priorities into engaging experiences that bring people together, deepen relationships, and create opportunities for learning and action.

Filene’s event portfolio includes signature industry experiences such as big.bright.minds, FiLab Symposium, Crash events, i3 meetings, and Filene’s GAC Breakfast, as well as member and prospect experiences, webinars, annual meetings, and internal gatherings. The Sr. Manager works across this portfolio to create a consistent, high-quality Filene experience while tailoring each event to its specific audience, objectives, and desired outcomes.

This role owns the end-to-end event management process—from early concept and planning through production, execution, and evaluation. The Sr. Manager works closely with internal program owners, Marketing, Membership, external partners, sponsors, venues, and vendors to establish event goals, build project plans and budgets, manage complex logistics, drive attendance, and deliver experiences that reflect the Filene brand.

Success in this role requires someone who can see both the experience and the details: translating an idea into a thoughtful event concept while building the plans, partnerships, systems, and processes required to execute it exceptionally well.#
** Role Responsibilities
*** Event & Experience Design
** Partner with internal stakeholders to define the purpose, audience, goals, and desired outcomes for Filene events and experiences.
* Translate organizational priorities, research, and programming into engaging event experiences that help participants connect, learn, and put ideas into action.
* Develop event concepts, formats, agendas, and experience elements appropriate to each audience and objective.
* Maintain a consistent and distinctive Filene experience across in-person, virtual, and hybrid events while creating room for experimentation and innovation.
* Research industry trends, audience expectations, markets, and relevant system events to inform event timing, location, format, and experience design.
* Identify opportunities to evolve Filene’s event portfolio based on participant feedback, organizational priorities, and emerging event practices.
* Event Planning & Production
** Lead end-to-end planning and execution for assigned Filene events, developing comprehensive project plans, timelines, budgets, staffing plans, run-of-show documents, and production requirements.
* Source, evaluate, negotiate with, and manage venues, hotels, production partners, technology providers, caterers, and other event vendors.
* Manage event logistics including venue selection, food and beverage, audiovisual production, room layouts, transportation, signage, materials, registration, and other participant needs.
* Coordinate closely with speakers, facilitators, internal teams, sponsors, and external partners to ensure expectations, responsibilities, and timelines are clear.
* Lead onsite event execution and serve as a primary point of coordination for internal teams, vendors, speakers, and partners.
* Anticipate risks, troubleshoot issues, and make timely decisions to ensure events run smoothly and deliver against established goals.
* Ensure appropriate contractual, insurance, accessibility, safety, and other event requirements are addressed.
* Audience, Member & Partner Engagement
** Partner with Marketing, Membership, and program owners to develop event communication and engagement strategies that drive attendance and participation.
* Manage registration processes and attendee…