Table Games Shift Manager

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Full-time Salary 2012 Full-Time Management Las Vegas, NV, US

5 days ago Requisition

Position Title:
Table Games Shift Manager

Reports To:
Shift Manager

Department:
Table Games - 012505

Shift: Varies

Role: The Table Games Shift Manager oversees all Table Games operations during an assigned shift, ensuring game integrity, regulatory compliance, and exceptional guest service. This role manages floor staff, monitors game performance, resolves guest issues, and maintains a secure and efficient gaming environment. The Shift Manager ensures all table games run smoothly, staffing levels are appropriate, and operational standards are consistently met.

They work closely with the Director of Table Games and VP of Casino Operations to support departmental goals and overall casino performance. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Qualifications:

• Education: High School Diploma or GED (or equivalent)
• Experience: Minimum of 3 years as in a supervisor or Management table game’s role.
• Skills:
  • Fluent in English, with strong reading, writing, and comprehension abilities.
  • Demonstrated leadership strength, with proven success guiding teams, making sound decisions, and managing shift – level operations.
  • Outstanding communication skills, including verbal, written, and presentation capabilities.
  • Proficient in Microsoft Office applications such as Word, Excel, and other essential software tools.
  • Advanced expertise with casino operating systems, including Pit Boss, Bravo, Casino Soft, OPTX, and other platforms used within the property.
  • Deep understanding of gaming regulations, internal controls, and compliance standards governing casino operations and table games.
  • Exceptional guest service abilities, with a strong focus on creating positive, engaging, and memorable guest experiences.
  • High-level multitasking and organizational skills, with the ability to oversee multiple games, staff members, and guest interactions in a fast‑paced environment.
  • Skilled in coaching, correcting, and disciplining staff, ensuring consistent performance and adherence to procedures.
  • Authorized and trained to approve credit in accordance with casino credit policies and established controls.
  • Professional and polished demeanor, consistently setting the tone for behavior, service, and performance across the department.
  • Unwavering adherence to regulatory, company, and departmental policies, promoting operational integrity and accountability.
  • Comprehensive knowledge of all table game types, including rules, procedures, game protection techniques, and variations.
  • Accurate understanding of jackpot calculations and payouts within the table games environment.
  • Ability to verify and ensure proper jackpot payouts from all gaming departments requiring managerial review or approval.
• Required:
  • Must be at least 21 years of age.

Required Work Cards needed:

• Valid Alcohol Awareness Card (TAM Card)

Key Responsibilities: Responsibilities include, but are not limited, to the following:

Leadership, Communication & Operational Oversight

• Communicates all relevant gaming, personnel, and operational updates to the Director of Table Games and VP of Casino Operations to ensure consistent alignment and informed decision‑making.
• Provides full leadership for the Table Games department during assigned shifts, maintaining operational standards and overseeing the gaming floor.
• Actively monitors all departments…