Collateral Processor Senior - Retail Bank Operations

Location: Northern

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** Position Overview
** The scope of Retail Bank Operations is impressively broad and encompasses a wide range of critical functions. These include managing the cash needs for our branch and ATM networks, printing and mailing important bank documents, and handling both inbound and outbound collections for home lending, automobile, and card services. Additionally, Retail Bank Operations focuses on loan mitigation and investor operations, developing process improvement and automation opportunities, overseeing the daily processing of cash and check deposits, bill payments, and executes strategic quality management functions.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Collateral Processor Sr within PNC's Retail Bank Operations organization, you will be based in Pittsburgh, PA, Cleveland, OH, or Miamisburg, OH.

Schedule:

Monday - Friday 7:00am
-4:00pm EST    Review title binders to determine if there is an outstanding unreleased lien  Verify public records through county websites and offices   Release / terminate Uniform Commercial Code ( UCC )  Calculate formulas for determination of monetary amount of release for investment lines of credit  Ability to read and understand legal descriptions and exhibits on mortgages/deed of trust  Ensure state and county requirements are met for release of mortgage  Must be able to prioritize requests and escalations  Clear communication with requestors through email and phone services  Protect the banks interest in collateralPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.#
** Job Description
*** Utilizing standard procedures, executes complex or escalated collateral processing activities.

May have specific responsibility for specialized product or functional area.
* Processes collateral activities, including perfections, continuations and releases, in accordance with established policies, procedures and regulations. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions and escalates appropriately. May interact with customers.
* Ensures the appropriate materials and documentation are available to complete transactions. Supports training of new team members.
* Provides responses and documentation to inquiries and ad hoc requests. Completes research. Provides feedback on workflow and work received
* Reviews transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* ** Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* ** Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk…