Director of Financial Aid

Supervisor: Dean of Financial Aid and Student Services

Pay Grade: Pay Grade 12

Revision Date: 10/8/2026

Location: Academic Technical Center

Approved by: President

Reports directly to the Dean of Financial Aid and Student Services. Administration of financial aid programs including federal grants, federal student loans, federal work study, state grants, and institutional waivers and scholarships. Coordinate all activities related to application, awarding, reporting, and disbursement of funds. Make valuable contributions to the institution and community as a whole.

Under the direction of the Dean of Financial Aid and Student Services, the Director of Financial Aid provides leadership and management of the day-to-day operations of the Financial Aid Department and supervises Financial Aid staff, including student personnel. Complies with federal, state, and College requirements and guidelines pertaining to financial aid, including but not limited to grants, scholarships, and student loans.

Assists in budget development and enforces policies and procedures. An employee assigned to this classification manages a single department and budget, and may be assigned to supervise subordinate employees. Maintains responsibility for area under authority.

All major activities, essential duties and responsibilities shall be performed integrating the student-centered philosophy that defines our College. This philosophy is characterized by respect, responsiveness, and responsibility in all relationships and is an attitude toward students, colleagues, and community members demonstrating respect, acceptance, responsibility, courteousness, genuineness, and quality service.

• 1. Provide counseling and support to students, parents, and the public as they navigate the financial aid application process. Work collaboratively with area high schools and other partners to provide financial aid counseling services as needed.
• 2. Perform needs analysis, package and data enter awards according to program eligibility requirements.
• 3. Use financial aid, word processing, spreadsheet and database management computer software effectively, including financial aid uploads.
• 4. Disburse Federal, state and institutional grants and scholarships to the Business Office and send any adjustments.
• 5. Responsible for verification of all federally selected records.
• 6. Respond to telephone and email inquiries.
• 7. Ensure availability of financial aid information and resources to students, parents, and the public who seek to enroll at the institution. Provide information about financial aid availability, including representing the Financial Aid Office at various events as assigned.
• 8. Assist the Dean of Financial Aid and Student Services to develop policies and procedures to ensure compliance with state, federal, and college regulations, policies, and procedures, and send them through the college approval process.
• 9. Intervene and problem solve for students who are experiencing difficulties navigating the financial aid process.
• 10. Holds primary responsibility for Return of Title IV Funds.
• 11. Holds primary responsibility for Satisfactory Academic Progress.
• 12. Holds primary responsibility for conducting Professional Judgement assessments.
• 13. Maintain and manage financial aid databases using federal and/or institutional software to receive new aid applicant information, perform corrections and initiate new applications, report aid disbursed, receive electronic notices and funding levels, and complete mandatory reporting requirements for state and agencies.
• 14. Run data transmissions between the institution and the U.S. Department of Education via EdConnect software.
• 15. Run internal data transmissions for updating…