Senior Manager, Deal Desk

Location: Northern

# Senior Manager, Deal Desk United States3 hours agoID 1933004

Price on request## Details

Employment type:

Full-time Remote:
Yes Company:
Eightfold Level:
Senior## Description Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and the strength of their network, rather than their potential. Eightfold leverages artificial intelligence to transform how organizations think about skills and capabilities — and how individuals make career decisions.

To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B from leading investors, all in service of our mission: finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society — employment — and want to be part of an ambitious growth story, Eightfold is the place to be.

Our customers: (Use the "Apply for this Job" box below).  Role The Senior Manager, Deal Desk leads the commercial deal support function, partnering closely with Sales, Finance, Legal, Revenue Operations, Pricing, and Customer Success to structure, review, and approve complex commercial transactions. This role is responsible for ensuring deals align with company pricing policies, financial objectives, compliance requirements, and revenue recognition standards while enabling the sales organization to close business efficiently.

The ideal candidate combines strong business acumen, analytical thinking, operational excellence, and cross-functional leadership to optimize deal execution, improve commercial governance, and drive scalable processes that support business growth.

Key Responsibilities Deal Strategy & Execution
• Lead the review, structuring, and approval of complex commercial opportunities, including enterprise, strategic, multi-year, and global deals.
• Partner with Sales to develop creative deal structures that balance customer needs with company profitability and risk management.
• Evaluate pricing, discounting, payment terms, contract structures, and commercial exceptions.
• Ensure transactions comply with company policies, approval frameworks, and financial objectives.

Cross-Functional Leadership
• Serve as the primary liaison between Sales, Finance, Legal, Revenue Operations, Pricing, Tax, and other stakeholders throughout the deal lifecycle.
• Facilitate alignment among cross-functional teams to accelerate deal approvals and remove bottlenecks.
• Provide commercial guidance on non-standard contract terms and business scenarios.

Process Improvement & Governance
• Develop and maintain scalable deal desk processes, approval workflows, and governance frameworks.
• Identify opportunities to improve operational efficiency, automation, and turnaround times.
• Drive standardization of pricing guidelines, approval matrices, and commercial policies.
• Monitor adherence to internal controls and compliance requirements.

Financial & Commercial Analysis
• Assess deal profitability, margin impact, revenue implications, and commercial risk.
• Perform financial modeling and scenario analysis for strategic opportunities.
• Partner with Finance to support forecasting and pipeline analysis.

Team Leadership
• Lead, mentor, and develop Deal Desk professionals.
• Establish performance metrics, service-level agreements (SLAs), and operational KPIs.
• Foster a customer-focused, collaborative, and high-performance culture.

Reporting & Analytics
• Track key metrics such as approval cycle times, discount trends, win rates, deal velocity, exception frequency, and revenue impact.
• Develop executive dashboards and provide insights to senior…