Senior Operational Risk Management Manager Financial Services

## Senior Operational Risk Management Manager Financial Services Apply:
Remote:
Nationwide Remote:
Full time:
Posted Today:
End Date:
October 30, 2026 (17 days left to apply):
R.0062838

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Operational Risk Management Senior Manager is responsible for executing key components of the Company’s Operational Risk Management framework and providing independent risk oversight and credible challenge to the First Line of Defense. The role works directly with business and support areas to identify and assess operational risks, evaluate the effectiveness of controls, identify emerging issues and control gaps, and drive appropriate risk mitigation and remediation.

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* What you will do:

*** Provides operational risk guidance and credible independent challenge to the First Line of Defense on operational risk matters, including incidents, errors, business initiatives, processes, controls, and policies and procedures.
* Leads operational risk assessments and analyzes complex processes, risk information, and data to identify inherent and residual risks, evaluate control effectiveness, identify control gaps, and recommend appropriate risk mitigation or control enhancements.
* Identifies emerging issues and trends through analysis of key risk indicators, risk events, assessments, horizon scans, and other relevant risk information and recommends appropriate actions.
* Drives issue resolution stemming from operational process breakpoints, including root cause analysis and development of appropriate remediation and control enhancements.
* Works with business and support areas to develop corrective action plans that adequately address identified risks and monitors significant actions through implementation.
* Reviews business and process initiatives to assess operational risk and ensure appropriate control requirements are considered and incorporated.
* Supports the preparation and communication of Operational Risk Management reporting and risk perspectives for Senior Management and appropriate risk committees.  
** What you will bring:
*** Bachelor’s Degree or equivalent experience.
* Minimum 10 years of experience in Enterprise Risk Management, Operational Risk Management, Internal Audit, or a similar risk and control function.
* Strong analytical, communication, and organizational skills.
* Strong executive presence.
* Excellent cross-functional collaboration and relationship-building skills.
* Ability to independently analyze complex processes, risks, and controls and exercise sound risk judgment.
* Execution-oriented and results-driven.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.
You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.
You may be required perform other duties that are not included on this job description.  The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
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