Associate Analyst - Bank Fraud Detection

# Associate Analyst - Bank Fraud Detection Ally  
· ally.com Category:
Detection & Response

Location:

Lewisville, TX
· Dresher, PALevel:
Junior Salary:
$47,840 – $75,000## Quality of life

What the posting states. Hover or tap a perk to see the line it came from.
* Paid parental leave
* Retirement match
* Learning budget
* Equity Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule:

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity In office role with weekly hybrid schedule

The Deposit Operations' Fraud Analyst position is responsible to assess various situations and identify risks. Specific procedural reviews and approved countermeasures are utilized in the daily job performance. This role works closely with the Fraud Manager as well as various teams within Operations to assist with the investigation and deterrence of fraud against Ally Bank. This role requires the ability to conduct research, execute various methods and provide clear documentation of all findings.

This role must also maintain a balanced perspective to ensure that the Ally Brand and high level of customer experience are maintained.

The Work Itself Perform a series of reviews utilizing various tools and reports to identify potential fraudulent activities on new/existing Ally Bank Deposit accounts.

Thoroughly research incidents and/or allegations and interact with other departments of Ally Bank, Risk, Compliance and Legal.

Some interaction may be necessary with other companies or local, state, and federal authorities.

Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers.

Ensures enterprise-wide compliance with established standards, policies and procedures for the bank set by Corporate Security or other Ally Bank departments.

Provide excellent customer service to those customers impacted by potential fraud, ensuring we offer assistance as appropriate.

Review of new accounts, negative balance accounts, ACH reports, Call Center Fraud notifications and any suspicious activity on existing accounts.

Assist manager in the preparation of reports as required for documentation to ensure adherence to policies and procedures.

The Qualifications We’re Looking For1 - 2 years of Fraud Analyst experience in a Bank Fraud role.
1 - 2 years of experience in financial services.

This role requires the ability to conduct research, execute various methods and provide clear documentation of all findings.

Respond to incoming inquiries.

Responsible to ensure quality control.

Working knowledge of current bank fraud taxonomies

Ability to  challenge driven, goal oriented and capable of handling emergency or crisis situations.

Strong written and verbal communication skills.

Effective time management and organizational skills.

Wo…