Administrator ; Services Risk Specialist

Maryland’s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We’re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department.

We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government.

The Standards and Audit’s Unit (SAU) focuses on the Employers and their compliance with the Maryland Department of Labor Family and Medical Leave Insurance Program Regulations. Compliance is part of a larger strategy for ensuring an organization’s long-term sustainability. As a Standards and Audits Unit Risk Specialist, this position will work closely with other divisions within FAMLI to uphold program integrity, support ethical practices, provide programmatic support to employers, document findings and report those findings to the appropriate channel.

STD
0016

100 S. Charles St

Baltimore, MD 21201

The Employer Services Risk Specialist within the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor (MDOL) is a role whose purpose is to safeguard the integrity and financial health of the FAMLI program through proactive risk management, analysis, and compliance. The Employer Services Risk Specialist shall identify and investigate potential risks and issues. This role is critical to FAMLI’s mission, leading efforts to ensure long-term sustainability, accountability, and responsible stewardship of public resources.

• Employer Services Risk Management
• Query and analyze production data to identify compliance anomalies, irregular patterns, and potential risks to program sustainability
• Review and evaluate referrals to determine the need for additional research
• Review financial records, complex legal and regulatory documents and summarize contents, and conduct research as needed
• Proactively identify anomalies and recommend enhanced checks
• Monitor and analyze data reports to identify anomalies
• Research and evaluate possible unauthorized account information
• Researches potential compliance risks and irregularities
• Escalates complex high-risk cases
• Document and Report Findings
• Collaborate with partners to analyze account activity and financial transactions for case documentation
• Prepare report and findings to support compliance remediation, oversight, and program sustainability
• Other duties as assigned
• Acts as a liaison between FAMLI, employers, and their representatives, maintaining records of all compliance communications
• Performs other related duties as required to support the mission of FAMLI and MD Dept. of Labor

• Education:
  
  Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience:
  
  Four years of administrative staff or professional work.
• Notes:
  • 1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
  • 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
  • 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
  • 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or…