Investigator II

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Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

• 100% paid employee health insurance for full-time eligible employees
• a defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement

Explore more details on the Benefits of Working at HHS webpage .

• Functional
  
  Title:
  
  Investigator II
• Job Title:
  
  Investigator II
• Agency:
  Health & Human Services Comm
• Department: DR4871 Administrative ONA
• Posting Number: 16049
• Closing Date: 10/16/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Management
• Salary Range: $3,409.83-$5,094.16
• Pay Frequency:
  Monthly
• Salary Group: TEXAS-B-16
• Shift: Day
• Additional Shift:
• Telework:
  Eligible for Telework
• Travel:
  Up to 10%
• Regular/Temporary:
  Temporary
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Facility
  
  Location:
• Job Location City: AUSTIN
• Job Location Address: 4616 W HOWARD LN BLDG 8
• Other Locations:
• MOS Codes: ,,,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L,351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN,MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP
  12,OAP
  14

The Disaster Assistance Investigator II position performs complex investigative and supervisory work in the Other Needs Assistance ONA) provision of the Federal Assistance to Individuals and Households Program (IHP).

This position oversees the management of disaster assistance related investigations and investigative staff, develops policy and procedures, and investigates complex and special cases of fraud, lost, stolen, and forged disaster assistance grant checks and funds recovery. This role also involves preparing restitution agreements and related documents to recover unauthorized benefits and submitting required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds.

Resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.

The role requires researching and analyzing information to resolve issues, problems, and complaints. The National Emergency Management Information System (NEMIS) is used to document, update, and review case records.

This Other Needs Assistance (ONA) temporary position assignment may last up to one year (potentially longer) depending on the disaster response need. It is telework-eligible after a successful 30-day probationary/training period and is eligible for full State of Texas benefits.

• Investigates and documents evidence regarding alleged theft or violation involving agency programs. (15%)
• Supervises unit/staff including monitoring output and ensuring compliance with policies and procedures. (15%)
• Develops and maintains accounting systems, controls, policies, procedures, and records in conformance with state and federal standards. (10%)
• Tracks, monitors, plans, coordinates, or schedules activities on a complex level to ensure deadlines or requirements are met. (5%)
• Serves as liaison for assigned area on complex issues with agency staff or outside entities. (10%)
• Investigates and documents evidence regarding alleged theft or violation involving agency programs. (5%)
• Completes reports/forms to document findings or determinations (for example, for investigations, hearings, case actions. (10%)
• Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve…