Senior Veteran Services Specialist

Bachelor's degree in business administration, social work, counseling or behavioral science and two years of related experience; or any equivalent combination of related training and experience. Applicants must meet all requirements of Florida Statute 292.11. (http//(Use the "Apply for this Job" box below).) County and City Veteran Service Officer. You must verify you are a Veteran with a DD214, Member 4, or a letter from the Department of Veterans Affairs verifying your military service dates and type of discharge.

A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7;
Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.

Successful completion of all applicable background checks pre-hire and ongoing are required.

Required training must be successfully completed within 12 months of employment. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.

This is responsible professional counseling work in the County's Veteran Services Office.

An employee assigned to this classification is responsible for advising and assisting veterans, dependents, and other stakeholders in complex matters pertaining to their rights and benefits under various federal and state statutes and representing veterans before various officials.

Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained.

This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.

Exudes a positive customer service focus.

Advocates building organizational culture through aligning decisions with the County's core values.

Works effectively with clients which may include those who are terminally ill, dependents of those who are terminally ill, mentally ill including Post Traumatic Stress Disorder, other mental health conditions, physically disabled, victims of military sexual trauma or other sensitive areas.

Interviews and assists veterans and/or dependents to determine type of eligibility for veterans' benefits which include but are not limited to:
Service-Connected Disability Claims, Non-Service Connected Pension Claims, Dependency and Indemnity Compensation, Burial and Memorial Benefits, Debt Waivers, Appeals, Medical Care, Educational Benefits, Life Insurance, Home Loan Guaranty, and Correction of Military Records.

Answers inquiries regarding the interpretation of laws, rules, and regulations regarding veterans' benefits and entitlements.

Represents Veteran/clients with claims to the Department of Veterans Affairs as the Claimant's Representative.

Assists Veteran/clients in locating, researching, securing and developing necessary paperwork and supporting documentation for filing of fully developed and traditional VA claims and prepares forms for the adjudication process.

Maintains confidential records in accordance with all requirements of the data privacy laws and HIPAA.

Processes military retiree claims involving multiple disabilities incurred during 20 or more years of service.

Acts as an advocate for veterans, their dependents, and other stakeholders. Maintains contact with local and State Service Officials to…