Client Care Navigator - Eastern Kentucky Region

Client Care Navigator - Eastern Kentucky Region

Isaiah House is looking for a dedicated and driven person to take on the role of Client Care Navigator in the Eastern Kentucky Region.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. (Scott, Bourbon, Clark, Harrison, Montgomery, Estill, Powell Counties)

Apply now to join our team and make a difference in the lives of others.

A Client Care Navigator (CCN) is a very important role within the Isaiah House organization. Navigators represent the treatment programs offered by Isaiah House to front-line referral agencies throughout the state of Kentucky.

• Build strong relationships with Centers of Influences (COI) in the CCN assigned Region
• Educate COIs on the history, programs and outcomes provided by Isaiah House
• Field Calls from potential clients who are exploring treatment options
• Manage travel schedule to counties specifically assigned
• Maintain database on all COI activity, Client referrals, Clients admitted in ASANA
• Communicate all new client referrals through CCN supervisor via MS Teams

• High school diploma or GED preferred
• Knowledge of addiction and substance abuse treatment
• Connections with community services, organizations, and other public groups is essential
• If in recovery, must be able to demonstrate one year of continuous sobriety