Centralized Scheduler, Revenue Cycle, On-Site

Centralized Scheduler, Revenue Cycle, On‑Site, Days, Full‑Time(Revenue Cycle)

Harrison Memorial Hospital (HMH), located in Cynthiana, Kentucky, is a 61‑bed, independent, non‑profit healthcare facility dedicated to providing high‑quality medical services to our community since 1906. We are accredited by The Joint Commission and certified by Medicare and Medicaid, reflecting our commitment to excellence in patient care.

A Growing Network of Care

HMH is proud to offer comprehensive healthcare services through our diverse facilities and programs, including:

Harrison Memorial Hospital – A leading independent, not‑for‑profit hospital, providing cutting‑edge medical care with a patient‑centered approach.

Rural Health Clinics (RHCs) – Bringing quality primary care closer to our community, ensuring access to essential healthcare services in rural areas.

EMS Office – A highly trained Emergency Medical Services team, delivering rapid response and lifesaving care when it matters most.

Kid Town Daycare – A trusted childcare facility dedicated to providing a safe, nurturing, and educational environment for our employees' families.

Specialty Clinics – Offering advanced specialty care, including cardiology, orthopedics, general surgery, and more, ensuring patients receive expert care close to home.

Clinic Pharmacy – Providing convenient, personalized pharmacy services, ensuring seamless medication management for our patients and community.

At HMH, we are committed to fostering a collaborative and supportive work environment where healthcare professionals can thrive and make a meaningful impact on the health and well‑being of our community.

Join us at Harrison Memorial Hospital, where you can be part of a dedicated team delivering exceptional healthcare in a community‑focused setting.

The Scheduler is responsible for coordinating patient appointments, managing scheduling workflows, and ensuring optimal use of hospital resources. This role requires excellent communication skills, attention to detail, and the ability to coordinate effectively with clinical staff, patients, and other departments to support smooth patient flow and positive patient experiences.

• Schedule patient appointments accurately and efficiently, ensuring proper documentation and verification of patient information.
• Coordinate with clinical departments to manage appointment availability and resolve scheduling conflicts.
• Communicate with patients regarding appointment confirmations, rescheduling, and cancellations.
• Verify insurance coverage and obtain necessary pre‑authorizations as required for scheduled services.
• Maintain and update scheduling systems and records in compliance with hospital policies and regulatory requirements.
• Address patient inquiries and provide assistance with scheduling‑related concerns in a courteous and professional manner.
• Ensure compliance with HIPAA and patient confidentiality standards in all scheduling activities.
• Assist with reporting and documentation related to scheduling metrics and department performance.

• High School Diploma or equivalent

• Proficient with electronic scheduling systems and medical software applications.
• Strong organizational skills and ability to multitask in a fast‑paced environment.
• Excellent interpersonal and communication skills, both verbal and written.
• Knowledge of insurance processes, pre‑authorizations, and patient registration is a plus.
• Ability to handle sensitive and confidential information with discretion.

• Previous scheduling or patient access experience.

HIGH SCHOOL DIPLOMA OR EQUIVALENT

This job reports to the Revenue Cycle Manager

This is a Full‑Time position
1st Shift
, Monday - Friday 8am - 4:30pm
.