Quality Improvement Assistant

Under the general direction and supervision of the Director of Quality Improvement performs the functions of the Quality Improvement Assistant. With a focus on detail and accuracy, the QI Assistant will assist with data collection, documentation, tracking, communication and support in all areas of the HJAHC Quality Improvement Program.

• Works cooperatively with all employees to carry out the goals and objectives of Henry J. Austin Health Center, Inc., according to the established policies and procedures and current initiatives
• Works closely with Director of Quality to establish priorities in duties/responsibilities
• Accurately collects and collates data from a variety of sources such as clinical data from the EMR, EDR and other sources needed for UDS, HEDIS, Quality Incentive Programs and other quality measures
• Assists in gathering and recording data into excel or other designated formats for reporting to regulatory agencies and quality incentive programs
• Assists with completion of continuous improvement initiatives and projects
• Reviews data collected for continuous quality improvement activities and identifies gaps in compliance
• Supports communication with all employees on quality issues
• Assists in surveys distribution and timely completion
• Assists with reinforcing goals and processes of initiatives and communicating staff concerns and questions to Director of Quality
• Attends small group meetings and presents data as requested.
• Will train as a Scribe and directly work with scribes to improve quality outcomes
• Performs all related work as required.

• Performs other duties and assumes other responsibilities as apparent and/or as assigned by Director of Quality Improvement. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

• Bachelor’s degree in healthcare/medical-related degree or equivalent required.
• Minimum of two-three (2-3) years’ quality improvement experience in a Healthcare setting preferred

• None required

• Computer literacy including Advanced Proficient experience with Excel and Microsoft Word
• Ability to learn reporting requirements quickly and apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Strong written and verbal presentation/communication skills
• Knowledge of medical terminology preferred; medical background a plus (i.e. CMA or Medical Scribe)
• Ability to learn and understand metrics (creating, utilizing, analyzing and validating them)
• Ability to use statistical data analytic software/ programs such as SPSS, Stata, etc.
• Ability to work well with others and to assist the public and other staff members cooperatively and courteously.
• Excellent communication and interpersonal skills.
• Ability to convey information effectively.
• Manages own time and respectful of the time of others.
• Recognize and respect cultural diversity.
• Team work and collaboration
• Demonstrates computer proficiency.
• Meets dress code standards; appearance is neat and clean.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification while on duty
• Maintains patient confidentiality at all times.
• Completes in-services and returns in a timely fashion.
• Attends annual review and department in-services, as scheduled.
• Represents the organization in a positive and professional manner.
• Actively participates in performance improvement and continuous quality improvement (CQI) activities.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission,…