Mobile Health​/Vehicle Services EMS Dispatcher III - EMS​/MICU - Per Diem - Varies - Atlantic Mobile Health Florham Park

Florham Park, NJ, United States

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The Atlantic Mobile Health  DispatcherIIIisanintegral partofthe

Emergency

Medical Services Department supporting the Basic and Advanced Life Support personnel.

The dispatcherisresponsibleforassignmentofthemostappropriateALSand/orBLSresourcetomeetthepatient and customer’s needs while assuring the safe completion of the emergency through superior communication and customer service skills.

The dispatcher will utilize multiple phone lines, six computer screens and wall monitors containing information ranging from

Computer Aided Dispatch (CAD) systems,telecommunications equipment,mapping software,vehicle tracking software, weather and traffic information to assure the safety of medical crews. Coordination with other EMS teams and Communications Center in the region to assure safe operations and collaboration and the necessary logistical support for the mission.

Theidealcandidate iscommittedtosafety,detail orientedandonewhocanfunctionwellinafastpaced,dynamic environment where finding solutions to complex logistical challenges is amust.

World class customer service and communication skills are mandatory.

• Initiatesthetransmissionofmessagesusingmultipleformsofcommunicationsnotlimitedtoradio,pager, mobile data and phone in a professional manner.
• Receivesallemergencycallsrequesting Basic Life Support  servicesformunicipalitiesandclientsin
  
  North and Central New Jersey, including mutual aid requests from other agencies.
• Receivesallemergencycallsrequesting Advanced Life Support services forthe
  
  Mobile Intensive Care programs the Communications Center provides services for including mutual aid requests from other agencies.
• Answers
  911linesandprovidescallscreeningandpre-arrivalinstructionsforcallsrequiring
  
  Emergency Medical Services.
• Dispatchesunitsbymeansofradio andtelephoneequipment provided,inaccordancewithestablished protocols.
• Monitorsandrecordsstatus andlocationofallvehicles and personnel.
• Coordinateswithhospitalstoprovideinformationfromthescene oflarge-scaleincidentsincluding incoming patient information per established protocols.
• Maintainshospitaldiversionstatuswithperiodicalupdateswhennecessary.
• Troubleshootsallradioproblems andnotifythesupervisorforassistance.
• StaffstheEMSCommunications
  
  Unitthatresponds toscenesandpre-planned events when requested.
• Operatesallequipmentunderthe Rules andRegulationsofthe
  
  Federal Communications Commission andthe
  
  NewJersey State Department of Health .Office of Emergency
  
  Medical Services,as pertains to the function of a Mobile Healthcare Communications Center.

• High school diploma/GED/ equivalent

Education:

• 911 Officer (BTC) and EMD (New Jersey or National Academy) preferred
• Emergency Medical Technician or Paramedic preferred
• 1+ year of previous emergency and/or medical transport dispatching experience strongly preferred

At Atlantic Health, our promise to our communities is;
Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation.

Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health Centra State…