Patient Care Coordinator​/Front Office Staff – Safford

Patient Care Coordinator/Front Office Staff Overview

Audiology, Inc. is in search of a Patient Care Coordinator
. This is a full-time opportunity which offers a competitive hourly wage based on experience, a professional atmosphere, and opportunities for growth.
The successful candidate will be a kind, friendly, enthusiastic, and compassionate individual, eager to join our patient-centered and community-oriented practice
, providing excellent support and contributing to the success of the team!
We are looking for someone who is seeking a long-term stable career, not just a job; someone who “sees the vision” and is able to establish rapport with callers and welcome them into the practice for evaluation and treatment.

• Warmly greeting patients and other visitors
• Answering phones in a prompt and courteous manner
• Outbound calling to current and prospective patients
• Entering and updating all patient information including intake and insurance forms
• Scheduling appointments
• Receiving funds and processing payments
• Maintaining excellent working relationships with patients, vendors, colleagues, etc.

• Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
• Professional-level listening and problem-solving skills.
• Strong ability to prioritize, multi-task and stay organized.
• Must have consistent, punctual and reliable attendance.
• Experience in a healthcare or office setting is preferred.
• Minimum high school diploma.