Doula; Bilingual

Summary:

Doula will focus on training, mentoring, educating, and supporting new and expectant mothers and their partners in the holistic experience of pregnancy, childbirth, and postpartum. In detail, the doula will be responsible for assisting clients in creating a birth plan, prenatal/postpartum education, being on call for those births, providing labor, birth, postpartum, and breastfeeding support. Services may take place in the office, through home visiting, and/or at a clinic or hospital.

• * Must serve a minimum 3 with a maximum of 4 assigned birth clients per month and/or extended postpartum clientele based on the needs of the program.
• * Maintain required documentation and records for each assigned client/group to include Charity Tracker, Birth Information sheet and Briteworks.
• * Identify clients with specific needs/concerns and provide appropriate referrals for Community Health worker
• * Ability to work flexible hours and be "on call" 24/7 to provide birth support services to assigned clients
• * Data entry within 2 business days from service or at next scheduled working day
• Keep current and evidenced based knowledge by attending continuing education opportunities
• Complete new client intakes on and off site as needed; home visiting or hospital/clinic
• Offer perinatal support off site as needed; home visiting or hospital/clinic
• Maintain client confidentiality as outlined in HIPAA and Texas Medical Records Act;
• Complete annual training to become a certified counselor in using online system and adhere to guiding principles
• Check email during working hours and work phone daily.
• Attend and participate in staff meetings and other training offered by the program.
• Assist with teaching classes as approved by Supervisor or Program Director.
• Adhere to the Code of Conduct of the agency and the code of ethics and standards of doulas.
• Must complete all required professional development assigned in a timely manner.
• Must be sensitive to the service population’s cultural and socioeconomic characteristics.
• Adhering to safety training and protocols on a daily basis, and taking precautionary measures to ensure the safety and well-being of self and others.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, and work as a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Other duties as assigned by Doula Coordinator and Program Director to fulfill the goals and mission of San Antonio Birth Doulas and the needs of Catholic Charities.

Adaptability

Communication

Critical Thinking

Interpersonal Awareness

Thorough

Education

• Bachelor’s Degree preferred or 1+ years related work experience.
• Must be Bilingual in Spanish and English
• Must have attended credible doula training as well as an extensive background experience in birth and postpartum doula care with a minimum of 1 years’ experience or related experience

• Minimum of 2 years’ experience in social work, education, or related field, to include excellent oral and written communication skills
• Minimum of 1 years’ experience in general office duties with at least one year experience in best practices to client identifying information as required by HIPAA and Texas Medical Records Act, and
• Fami…