Billing and Collections Supervisor, RMF Revenue Cycle

Billing and Collections Supervisor, RMF Revenue Cycle - 21609

US:

TX:

Edinburg | Financial Services | Full Time

Posted yesterday

DHR Health - US:

TX:

Edinburg
- Days

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

Under direction of Manager, Supervisor will coordinate and manages the daily activities of the Billing and Collections; ensures the timely and accurate gathering of statistical data and key patient information; ensures timely and accurate billing of accounts receivables and prompt follow-up of such accounts in order to maintain an acceptable level of days in receivables.

• High school diploma/GED is required
• Previous supervisory experience (3 yrs.) in Billing and Collections, Business Office preferred
• Ten years (10 yrs.) healthcare experience required,
• Healthcare certification, preferred
• Microsoft office suite computer skills required, Excel knowledge preferred
• Good written and verbal communication skills, required
• Ability to communicate clearly and concisely with all levels of management
• Bilingual
  - English/Spanish

• One – Two (1-2) years Hospital billing experience preferred
• Medical Terminology, ICD-10, CPT Codes, HCPCS code, Modifier knowledge, preferred
• Requires good communication and organizational skills.
• Requires reasoning ability, analytical skills and good independent judgment
• Ability to handle pressure, meet deadlines, and remain productive in challenging situations.
• Requires working with frequent interruptions.
• Occasional evening or weekend work may be required

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Demonstrates high quality Service Excellence, positive customer service and telephone etiquette by treating all customers with dignity and respect; utilizing age specific skills and knowledge.
• Ensures patient confidentiality requirements are met in accordance with HIPAA policies and procedures.
• Coordinates and manages the daily activities of RMF Revenue Cycle either directly or through subordinate staff and/or lead personnel
• Oversee the daily operations of the patient account creation, charge entry, payment posting, patient and insurance refunds processing, patient statements and daily transmission of claims functions to ensure that all functions are processed accurately on a daily basis
• Review daily production in all areas to identify and resolve issues for all assigned production
• Monitors and ensures productivity reports are completed at 95% or greater at the end of the week and reviews each staff's productivity to make certain staff meet productivity standards.
• Completes and submits daily, weekly and monthly reports to the Manager –Director-VP RMF Rev Cycle as instructed.
• Performs and maintains billing system work queues for all areas, including trending and analysis of the data, as well as the development and implementation of action plans.
• Resolves issues escalated by patients and/or staff.
• Meets with Director/Manager regularly to effectively communicate and resolve issues, set and prioritize goals and improve processes.
• Works closely with peers to ensure all procedures regarding patient’s accounts are completed in a thorough and timely manner.
• Develops and recommends long and short range goals and specific actions…