Practice Manager

Staff & Executive - Project/Program Management/Planning

Department

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations.

Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Rutgers, The State University of New Jersey, is seeking a Practice Manager for the department of Neurology at the Robert Wood Johnson Medical School. Responsible for the overall management of clinic operations, business functions and support functions. Directs, coordinates and supervises all operating, medical care delivery, and staff functions within the sites. Responsible for profitability and overall patient satisfaction. In conjunction with the physician staff, responsible for providing quality medical services.

Among the key duties of this position are the following:

• Meets all critical performance measures including appointment access standards, waiting time on site, complaints and appeals processing, member satisfaction with services and member retention.
• Maintains appropriate levels of medical coverage for the practice site ensuring clinical and telephonic access to provider of care.
• Meets frequently with key managers to provide direction, coaching and advice on a daily basis to ensure success in meeting practice goals and objectives.
• Develops and maintains a patient focused, customer oriented, quality driven, team oriented environment. Works to ensure coordination of activities between front desk staff, nursing and medical practice.
• Directs, supervises, coordinates specific functions and activities of clinic as requested including computer systems, accounting, materials management, human resources, data processing, maintenance, support services, etc.
• Assists in development of marketing of new products, services, and subsidiaries.
• Recommends the hiring, firing, promoting, demoting, merit increases, transfers and/or disciplining of employees. Assists in the selection, employment, development, and management of employee and responsible for clinic personnel policies and practices.

FLSA Exempt

32S

Minimum Salary

Mid Range Salary

Maximum Salary

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation…