Phlebotomist - Part Time

Collects and processes specimens for Laboratory analysis from hospital in-patients, out-patients, nursing homes, and at times patients' homes. The Phlebotomist reports to the HVCH Lab Director and maintains a cooperative working relationship with patients, patients' families, medical staff, and interdepartmental and intradepartmental personnel.

Part Time

Variable Hours

40 hours per pay

• High school diploma or the equivalent preferred.
• Successful completion of a phlebotomy education program or equivalent clinical experience as medical assistant or related certification preferred.
• Certification/Registration by a nationally recognized accrediting agency preferred.
• Preference given to individuals with one year experience in phlebotomy procedures.
• Must have performed a minimum of 50 successful collections at a healthcare organization.
• Excellent customer service skills.
• Empathy for the needs of patients.
• Effective oral and written communication skills.
• Treats patients and others with courtesy and respect, presenting a positive public image.
• Works well as a team member.
• Ensures confidentiality and security of patients' medical information.
• Ability to understand and follow all HVCH Laboratory Standard Operating Procedures for job duties performed.

• Provides a positive and professional representation of the organization.
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
• Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
• Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Participates in ongoing quality improvement activities.
• Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
• Complies with organizational and regulatory policies for handling confidential patient information.
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards and/or standards from other accrediting bodies.
• Standards of Behavior Adheres to the standards of behavior (ownership, integrity, professionalism, teammate, service excellence, and communication).
• Five Fundamentals of Service Adheres to the five fundamentals of service (acknowledgement, introduction, duration, explanation, and thank you) to promote quality customer service.
• Service Recovery Demonstrates a commitment to the service recovery CARE approach (Connect, Apologize, Repair, and Exceed).

• Obtains blood specimens and collects nonblood specimens such as urine, throat swabs, and nasal swabs for laboratory testing.
• Checks test requisitions against orders entered in the LIS to assure correctness and completeness prior to collecting samples. Corrects discrepancies when found.
• Verifies positive patient identification by utilizing two approved patient identifiers.
• Performs venipunctures and capillary sticks using the aseptic technique and in accordance with department procedures.
• Ensures that specimen requirements are met at the time of collection and maintains specimen integrity.
• Coordinates the collection of scheduled/timed tests.
• Administers oral glucose solution when directed by technical personnel.
• Initials, dates, and times all collections. Collects and receives all specimens collected in LIS system according to the information documented on the specimen tube.
• Accessions and processes specimens to prepare them for laboratory testing.
• Verifies specimen integrity and adheres to established procedures for rejection of unacceptable specimens.
• Measures the total volume of all 24-hour urine reference lab tests and records appropriately.
• Prepares specimens for reference laboratory transport including but not limited to entering requisitions if needed.
• Answers telephone calls. Answers general questions concerning test orders and collection; faxes reports as needed; takes messages or routes calls to appropriate individuals.
• Resolves…