Admitting Clerk ER; PRN

Position: Admitting Clerk ER (PRN)
Location: Hartford

POSITION TITLE:

011 - Admitting Clerk

LOCATION:

Hospital Setting

REPORTS TO:

Director of Patient Finance REVISION DATE:
May 2026

QUALIFICATIONS:

EDUCATION:

Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).

REQUIRED:

N/AP REFERRED: N/A

EXPERIENCE:

REQUIRED:

N/AP REFERRED:
Prior healthcare field, patient registration experience, accurate data collection, health insurance experience, detail oriented, knowledge of medical terminology.

OTHER REQUIREMENTS OR LICENSURE: BLS certification or obtains within six months of hire. Computer skills. Customer service skills. Strong organizational and time management skills. Excellent verbal and written communication skills. Strong sense of discretion and professionalism. Strong multi-tasking skills. Critical thinking skills.

JOB DESCRIPTION:

The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as all-inclusive of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required. All employees subject to an annual performance evaluation based on the duties and responsibilities of this position.

PHYSICAL DEMANDS & WORKING ENVIRONMENT:
Usual working space is a well-ventilated area. Requires standing, walking, turning, bending, stooping, and lifting. Clear speech to communicate effectively with customers (e.g. patients, families, and other team members). Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. Lifting up to 50 lbs may be required, anything over 50 lbs should be a team lift or with the use of a lifting aid.

COMPLIANCE AND REGULATORY EXPECTATIONS:
All employees are expected to conduct themselves in a manner that upholds the highest standard of integrity, ethical behavior, and regulatory compliance. As a condition of employment, employees must adhere to:
· OCH Code of Conduct
· OCH Policies and Procedures
· Scope of Practice within License/Certification.
· HIPAA and HIPAA Security Confidentiality Standards
· Workplace Safety
· Mandatory Training
· Annual Compliance Education ESSENTIAL JOB FUNCTIONS &

KEY RESPONSIBILITIES:

• Welcome patients, families, physicians and visitors to Ohio County Healthcare either in person or via telephone.
• Communicate effectively (both verbal and written) with patients, physicians, and other departments.
• Receiving and directing incoming phone calls and faxes to the correct locations, distribution of mail, deliveries and messages.
• Patient registration to include but not limited to emergency department visits, scheduled and unscheduled tests, labs and pathologies, etc.
• Preregistration and registration of patients.
• Register the clinical labs and pathologies that are sent over from clinics and surgery.
• Coordination of patient activities within all departments and their staff.
• Verifying and obtaining demographic data, insurance information, and completion of mandated forms and paperwork.
• Identify insurance coverages and distinguish between primary, secondary and tertiary.
• Obtain case in jury information for Workman’s Comp and motor vehicle accident.
• Scanning mandated cards, forms and information in patients’ charts, including correct orders.
• Retrieving orders from patients, physicians, and emails.
• Attends to billing issues as needed and collects payment.
• Accepting co-pays when needed and assisting patients with billing issues.
• Completes registration process and collects patient demographic information inputting into electronic medical record.
• Obtain and verify patient demographic and insurance information.
• Scan demographic documents into…